Best Heater Thermostat in Phoenix AZ

Oh my goodness, where do I start? We came down to Sun City to visit my Mom-n-law for spring break. That day, we had a overflow in both bathrooms from the toilets. We had water that had ran into the hall from the guest bathroom into both guest rooms and the main bedroom. My mother in law searched the phone book looking for a plumber and ran across Hero. She needed a Hero, so called them and before you know it we had a technician onsite, Cesar. Seeing the issue, he called in support to have the standing water removed and begin drying the carpet and remove the wet drywall. Cesar, Joel, Neal and multiple other outstanding technicians spent the week identifying the problem, sharing options and ended up repairing/replacing the complete drain line. We had multiple pipe failures. Each step of the way had visual inspections in the pipe so we knew the issues. I need to give a huge shout out to Cesar. He insured my mother in law was always informed of the process, the next plan etc. Joel was also one of our Hero's. If I lived in the Phoenix area, I wouldn't hesitate to call this company. The work was extensive, but I cannot say enough of the professionalism of our repair team. We had 5 holes through the concrete slab indoors and one exterior one. The job was completed prior to what we where told. I cannot say enough about Hero Home Services

I would not recommend these guys for any work at all. So I have a clogged main drain call them out here. Gentleman shows up and says he clears the leak
been here less then 30 minutes and its a $300.00 charge which would have been totally fine if it solved my problem. Few days later I smell raw sewage walk
around house see that the caps were not put back on the risers after he cleared the leak so I'm not sure how long I was backing up again. Call the company back
they say if i want someone back out they are going to charge me again for the same problem I had them out in the first place for. We get in an argument then the
Manager calls back we go back and forth a little bit then he says that he is going to get someone back out here to see if we can fix the problem. Now its been 30 hours
since the call back and I have yet to hear anything. Just handed this company $300 bucks for nothing. Run from the hills from these guys!!!!