Best Maintenance And Inspection in Phoenix AZ

After callimg 2 companiea that could not help with an emergency, I called Septic Technologies. The lady on the phone asked a lot of questions to ensure we got the best service, then had someone out within the hour. Gilbert was our tech and he was amazing. Our tank is 4 feet down and he did the job with a smile on his face. He was very informative, pleasant and cordial. I will continue to use them going forward. THANK YOU Gilbert!

Best septic company around. Originally had our septic inspection scheduled with another company who didn’t call to have the yard marked and burst a water line then left before calling me. My agent found priority who had a cancellation in my area only two days later and that first failed company was a blessing because without the leak I would have never gotten to interact with Dustin and the whole team from Priority. Not only was Dustin on time and professional. He took the time to properly locate my tank (which had the other guys done they wouldn’t have sprung a leak!) and dig out the lid which of course since my home was built in the 60’s was corroded. I thought for sure upon hearing this news we would have to reschedule to allow more time to open the tank but no! Dustin was able to open the tank and walked me through all the possibilities and what repairs were going to be needed even if we passed. While he was preforming the flow test he allowed my 4 year old son to check out his “excavator” as he is super into construction vehicles.
Even though my tank failed I feel like we won because we found a great company to help us figure out the path forward staffed by amazing, knowledgeable, personable people from Lauren who called me to schedule the appointment to Dustin who explained everything along the way including laying out our options to decide on doing more investigative work and a potential repair or connecting to the sewer. I’m glad that either way we can use this company again. I’d give you all a 15 if I could.

I have worked with Sunset Septic for about 7 years now after working with several other companies. Sunset provides exceptional, prompt and professional service. I am highly satisfied with their communication, service and lead times. Sunset Septic understands the value of taking care of their customers and as a result they have earned my business!

We had initially had Mr. Rooter out to clear a kitchen sink drain. They informed us that someone else would be by with a camera to double check that the clog was cleared. No one called us to say when the camera guy would be by, he just showed up the next morning. When he showed up, he told us that he wasn't there to just check the drain but that we had a major issue with our sewer lines. No one told us this the day before or even alluded to such a major issue. They told us that they would work with insurance to get things covered but would need to start some work that day. They didn't give us time to clear our stuff out, so since they were jack hammering the majority of the floors, our things are now covered in dust. Once work started, the communication diminished. They told us that it would take 5-7 days to complete the repairs. The workers were starting on a Wednesday. They informed us that no one would be there Friday and the workers would be back Saturday. No one showed up on Saturday. Monday morning rolls around and no one shows up. We had to call the office to find out what was even going on. After that occurred, the communication improved. Once the work was complete, they refused to wait for the insurance to provide payment. They wouldn't share pictures or a breakdown of the invoice until everything was paid. The pictures didn't even include any of where the alleged cracked pipes were. Needless to say, I wouldn't recommend them for major plumbing repairs.