Best Tenant Improvements in Phoenix AZ

**Andrews Plumbing**

We wanted to protect our first-floor condo from building plumbing backups, so asked for a plumbing work order for 3x check valves on our bathroom sinks. The Andrews technician gathered the parts, worked an issue with one problem sink design, and completed the work without delay. We received a good value for this rather medium-large investment and home improvement.

I would leave less than one star if it was possible- rude office staff, they give a date and time frame for when they are going to show up- and then they miss their appointments- then they never call to follow up with you! It is understandable that things come up and rescheduling has to happen sometimes- however when there is no communication and they just never show up- that is a HUGE problem! -and its been my huge problem on 3 separate occasions now- i've never tried so had to throw money at a company in my life- safe to say that i have hired a new company at this point, and i will NEVER be calling this company again!!!

My apartment complex uses this company for their annual maintenance. They need to stop. One the broke a water line in my unit, didn't tell anyone, no call was made to me, it took the calling maintenance to find the water shut off valve . There was an inch of rusted standing water in my apartment. The caused over a thousand dollars of damage to my personal belongings. They left my home unlocked, the put wet shoes on the front lawn like I was coming home to a bad break up video which resulted in some of my stuff being taken. They haven't even tried to come back tand fix the back and fix the unit. This was March 1st, 2023. I still have no ac and no heat. When I asked them what had happened, they lied to my face and told me it was the ac compressor. But our complex is on a chiller system so they have control of when the ac and heat are switch and they had not yet switched the ac on. Not to mention they left the mess for me to clean up. They left their drinks in my apartment like I'm their momma cleaning up after them. A couple days later they attempted to make it right but really it was a slap in my face with a 200.00 gift card and a note apologizing for the incident that happened while they were there. I filed a complaint with the company, nothin, apartment complex nothing. Do not hire these people for anything no true accountability and no true professionalism.

Not something that was normal.

This is my third time using Valleywide plumbing and they never disappoint. The personnel are always very nice, knowledgeable, and honest.

Lisa and I have had such a positive experience with Scott Epps and his team at 911. From the first time we called to the last call out this week they have shown that they care and will be there to help. Fair, honest and great workmanship every time! Thanks 911!