Best Refrigerator Repair in Phoenix AZ

Shane came over and topped my Freon off. He was very nice and informative. Even gave me some tips for DYI Maintenence

Spoke w / Mindy the owner - very helpful. David the Tech. was professional, courteous, and thorough. Positive experience overall.

Preemptive tl;dr AccuTemp won't flood the airwaves with commercials, but there's no substitute for a reliable company that doesn't put the squeeze on your wallet. We've had them out a handful of times over the years, and this company has always been a fair dealer. They deserve your business. I'd give them 6 stars if I could.

Now the deets:

About a month ago over a weekend, our AC went out in a monsoon storm. Facing a sticky, sweaty night, we scheduled with the first company to answer the phone at midnight, which unfortunately wasn't AccuTemp, our usual standby. Turns out, answering the phones overnight is a poor way to judge reliability. That other company was evasive about when precisely they would be coming out (so much for 24/7 emergency service, too) and seemed to struggle with communication between technician and dispatch.

With morning giving way to afternoon, temps inside rising, and no work van in sight, we gave AccuTemp a jingle. Unlike the company that shall remain nameless, AccuTemp managed to give us an actual estimated time of arrival AND THEN beat that time by about an hour! Once here, the technician Brian was very friendly and helpful while explaining everything he was doing to fix the chain of issues plaguing our old unit. He got the AC up and running and didn't break the bank doing so. Here I am a month later with an AC that is chilly as ever!

They did a great job. Would hire again.

Great customer service and great price!

NO STARS FOR THIS COMPANY We have a Viking refrigerator and he went out to repair it and still didn't work a few hours later it stopped working same problem I called him DIDNT ANSWER FOR 2 DAYS if anybody knows a Viking refrigerator they're very expensive and this is one of my rental properties with the tenant in there and he said that he had replaced a few things but come to find out I THE PARTS HE DID NOT REPLACE AT ALL paid over $1,400 to have this refrigerator repaired says he replaced a few things in there this was ALMOST 3 WEEKS AGO HAVENT SEEN HIM OR HEARD FROM THE OWNER OFURBAN SO DO NOT CALL THHEM THEY ARE NOT HONEST...