Best Plumbing Repair Job in Phoenix AZ

Our technician Austin Kaimalia fixed an emergency plumbing issue. He was beyond nice and professional. I will definitely use Penguin for all my future electrical and plumbing needs. I wrote down his name because he was someone you feel comfortable having in your home. The company is extremely lucky to have such a personable, timely and articulate employee working for them.

we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i know this because another neighbor who had marlin install their ac and who was having problems..called and was informed they no longer had a service dept....so i guess our service contract is worthless.....Also...apparently marlin installed a bunch of units in our sub division because i have talked to several neighbors who have had major issues with improper and substandard ac installation......in summary....DO NOT choose this company...you will be sorry...

As what normally happens, Fourth of July weekend rolls around and (Saturday) I step out into the garage to find it flooded; water gushing from the now defunct water heater. I have Old Republic insurance and I called them. They emailed Jay's Plumbing Service and AOC-Arizona Plumbing...In addition to the Old Republic email, I also called Jay's Plumbing and AOC-Arizona Plumbing and got recordings, left a message...That was Saturday, it's now Monday, still waiting on a phone call. (Thankfully I don't need them anymore!) Because I have an elderly parent living with me, this water heater had to be fixed the same day. I called Valleywide Plumbing. Matthew Kondrath answered (Yes, a real person answered the phone!) There was no B.S. with Matthew. He told me the time he would be out and how much the cost was to replace the water heater. No hidden fees or holiday up-charges were loaded into the cost. In fact, the cost was barely higher than what I had paid for the previous hot water tank eight years earlier. Matthew told me he had another job he was finishing up on. He said he would pick up the new hot water tank from his supplier and be at my property by noon (which, btw, was on the other side of town from where Matthew was working.) I felt like a ton of bricks had been lifted from my back when he said he would be out. Two hours later, Matthew was at my house at noon, right on time as discussed. He was kind enough to work with me and interact with the pain-in-the-neck Old Republic Insurance people needing tons of information in order to process a partial refund to me through my insurance. Matthew drained and hauled out the old, broken water heater. Put in the new one, did some pipefitting, wrote up the order/receipt and left around an hour or so later. All of this was in 110 degrees by the way. Matthew was pleasant, knowledgable, kind and efficient I had never used this company before, I will use them for any and all services they provide. Thank you Matthew for taking time out of your holiday weekend to help me and my family...it is truly appreciated and will not be forgotten.