Best Outlet Repairs in Phoenix AZ

Update -- Aug 24, 2022. Last month, the softener shut-off valve sprang a leak. It was a bad one, appearing to spray strongly from the intake connection to that valve assembly. Luckily, the Hobaica after-hours tech Ian verbally walked me through disconnecting the system altogether until the unit could be troubleshooted. Our house no longer had soft water for about a month until a new part was sent by Rheem, the manufacturer. Hobaica at the time offered to replace the valve for the $69 house call when the part came in, which it finally did last week. Upon calling them, they no longer honored that offer. Luckily, a plumber friend came over yesterday and reinstalled the new part and the softener is working perfectly. He even discovered why the original failed: a simple O-ring had been poorly installed in the initial installation, pinched by the assembly, and ultimately failed catastrophically. I mentioned earlier that Hobaica is Phoenix’s most accountable plumbing + heating + AC company, but now I am changing my impression. While professional, they are always quoting prices that are 150% higher than the going rate, and I typically get 4-6 quotes. I previously mentioned Travis Vanau as one of the best professionals in plumbing, but I have now had a change of heart. Yes, sometimes you have to pay more for higher quality, but if the workmanship fails in the first year, what does that say about quality? I'm a loyal customer, having Hobaica install our new AC and heating system, and several other projects. Not once have they thanked me for the review I gave last year which resulted in 4000+ positive reviews. And now that I have had an issue with their work, and the challenge of getting it addressed, I'm reconsidering my positive review. Please be extra cautious in hiring this company.

Once the technician actually shows up, they do an outstanding job. The problem is with scheduling. I waited around Sunday from 10-2, even called before 10am to confirm but they didn't show. When I called at 3pm they asked to reschedule. No reason given, the person I talked to asked but said the scheduler provided no reason. Their scheduling process needs work but their technicians do a great job once they get there.

Tommy was very helpful, punctual and knowledgeable. I will definitely hire him again.

Good people.

The work was not done at my house but at friends and saw the progress. In the beginning they were nice but as items thebut once the job started it was different. The bathroom remodeling issues, the tile in the shower has cracked, the shower head is to low not for average person height, the towel rack n toilet paper holder has had to be replaced since what they installed fell out. The ac and duct work after installed the house was warmer on one side trying to get them put was a process in itself but each time they came they said everything is fine n was trying to upsell nsaying they need an additional unit. They had another company cone out and was told the wrong installation was installed, duct wrong was incorrect. I would not recommend this company at all and would give negative stars if possible.