Best Laundry Room Plumbing in Phoenix AZ

Update -- Aug 24, 2022. Last month, the softener shut-off valve sprang a leak. It was a bad one, appearing to spray strongly from the intake connection to that valve assembly. Luckily, the Hobaica after-hours tech Ian verbally walked me through disconnecting the system altogether until the unit could be troubleshooted. Our house no longer had soft water for about a month until a new part was sent by Rheem, the manufacturer. Hobaica at the time offered to replace the valve for the $69 house call when the part came in, which it finally did last week. Upon calling them, they no longer honored that offer. Luckily, a plumber friend came over yesterday and reinstalled the new part and the softener is working perfectly. He even discovered why the original failed: a simple O-ring had been poorly installed in the initial installation, pinched by the assembly, and ultimately failed catastrophically. I mentioned earlier that Hobaica is Phoenix’s most accountable plumbing + heating + AC company, but now I am changing my impression. While professional, they are always quoting prices that are 150% higher than the going rate, and I typically get 4-6 quotes. I previously mentioned Travis Vanau as one of the best professionals in plumbing, but I have now had a change of heart. Yes, sometimes you have to pay more for higher quality, but if the workmanship fails in the first year, what does that say about quality? I'm a loyal customer, having Hobaica install our new AC and heating system, and several other projects. Not once have they thanked me for the review I gave last year which resulted in 4000+ positive reviews. And now that I have had an issue with their work, and the challenge of getting it addressed, I'm reconsidering my positive review. Please be extra cautious in hiring this company.

Update: 11/2/22
Darren and Ryan managers at Goettl stated that they would not be sending me a check for the shoe they buried until I take down the review, even after I said I had not heard from them for several weeks until and I’m being blackmailed. I was originally told that I would be getting a check to replace the shoe they buried after leaving a muddy mess in my backyard but I have to abide by their rules. And let’s not forget the other mess they made.

Before writing this review I have made every attempt to get this issue resolved, through corporate office in Las Vegas, many phone calls to local plumbing office, emails and a recent complaint with Better Business Bureau.
Don't bother calling corporate - the prerecorded message states the owner Ken Goodrich makes the company committed to... but the office only has direct name recording.
I did not have any work done by this company however Goettl had to access my yard & in the process, left a broken mess. My leg was buried from mud along with my shoe. Instead of retrieving my shoe which anyone with any common sense would do after seeing my leg sink then just buried my shoe. Of course Goettl said they would buy me a new pair but a month later and no response, left me no choice but to go public.
Lastly, the issue with the muddy yard continues, and I sent video but still nothing.

Patrick Riley is always great about scheduling complimentary seasonal tune-ups. My technician Marco was courteous, professional, knowledgeable, and seemed genuinely concerned about the performance of my A/C unit.
Thank you for the great service!