Best Home Kitchen Remodeling in Phoenix AZ

The tech was on time and did a thorough job. He explained the findings and staus. He provided me what I needed to make an informed decision about any recommended repairs (20+ year old second unit). He was polite and knowledgeable. I am very pleased with the service I received.

Amazing customer service! Came and helped my family and I out at 9PM and got our AC back up and running on a super hot night. Fast responding and excellent service would highly recommend! Daniel is amazing!

They did a great job. Would hire again.

Our experience with Pro-Tec refrigeration was terrible. We hired them to fix a commercial freezer, that was operating, but wouldn't reach sub-zero temps. After their tech worked on it, the unit would no longer reach temps below the high 30's rendering it completely unusable. I contacted the office the next day (Sat.) and was promised that a technician would be at our place of business first thing Tuesday morning. No one showed up and we have been unable to get a return call. However, Pro Tec did charge our credit card over $1200. We were never given an invoice, any supporting docs or shown any old parts. I called another company and their tech was out the following day and completed the original repair, but also repaired the damage apparently caused by the Pro Tec (which is why it would no longer reach freezing temps after his 'repair'). I understand that people make mistakes, but Pro-Tec's complete lack of customer support and follow through, after the sale, is completely inexcusable in my book.

The work was not done at my house but at friends and saw the progress. In the beginning they were nice but as items thebut once the job started it was different. The bathroom remodeling issues, the tile in the shower has cracked, the shower head is to low not for average person height, the towel rack n toilet paper holder has had to be replaced since what they installed fell out. The ac and duct work after installed the house was warmer on one side trying to get them put was a process in itself but each time they came they said everything is fine n was trying to upsell nsaying they need an additional unit. They had another company cone out and was told the wrong installation was installed, duct wrong was incorrect. I would not recommend this company at all and would give negative stars if possible.

Their driver almost just caused a 4 car accident then he got on the highway and way doing about 100 because he pulled away and was out of sight within seconds. Horrible driver this business should not allow that