Best Heating And Cooling System in Phoenix AZ

Exceptional customer service by Mike and Rob. Replaced coil and got my AC working like new. The honesty and integrity of CW air is greatly appreciated after being jerked around by 2 other AC guys that left me hanging.
I will recommend CW air to EVERYONE who needs a AC company. Thanks to C and P for employing Grade A employees. VERY ? happy.?

Such a good experience at a bad time. A/C blower went out. Home warranty repair was going to take way too long. Got cash from home warranty company and used the guys at Prestige instead. Best decision I’ve made in a long time.

They do AC repairs or any AC issues and they install a AC unit at my house. They're very friendly and have reasonable prices I recommend them.

This company does things right! Thank you Fair Air for your attention to detail and timely arrival.

After having a wonderful experience the first time around, I called and spoke with Tawni about another plumbing service. She provided wonderful customer service and wanted to ensure all of my questions were answered. Today we had Second Opinion Plumbing replace our standard water heater with a tankless water heater. Kyle called before arriving, walked me through the process and completed the install thoroughly. They did a great job with our new system and vacuumed/swept up the debris from the install.

Excellent service. Reasonably priced. Highly recommended.

I called them to come fill in my freon gas. The maintenance person comes in and said that the freon gas level is all good, but I need to change the capacitor. He charged me $265 for the service. There was absolutely zero improvement in the cooling and I called them again. Another person comes in and says that my Freon gas level is very low and they want the additional $250 to fill in the gas. I escalated to the supervisor (Babao) at the office and he goes on an aggressive mode saying that I have a new capacitor now, which I never asked for in the first place. He goes on INSULTING me and my RELIGION and hung up saying he is not going to do anything more to fix the issue. Please be aware as this could happen to you too. Very unprofessional behavior.

These guys are the best! Our a/c went out on a weekend and they showed up within a few hours to diagnose the problem. Thankfully it was still under warranty.

Unfortunately the manufacturer gave us the run around on replacement parts (apparently they no longer support our unit, even though it’s only 3 years old). Meanwhile our house was 118 degrees inside!!!

Rather than continue to wait on the manufacturer Junior and Jerry found a complete unit and swapped mine out.

I am grateful to know their are good people still in the world! Thank you for getting us back into our home!

Manuel and Frank were great and quick to fix the problem with my ac only blowing cold air. Thanks Team Manny

I have used many AC repair companies. None like this one. Family owned, excellent communication, fast appointments, and affordable! Thanks for your help.

I sit near it, but don't know anything about it. Guess they keep Sky Harbor cool/warm.

(Translated by Google) very bad service

(Original)
Muy mal servicio

They fix my Ac fast and save my ice cream

Very satisfied with the service. They did AC service for my mini split systems. Good guys, reasonable prices, I recommend.

Ive had a lot of issues with this company... but the one I cant get passed is.. they didnt set up the common wire to my Nest tstat.. just so when the battery died they could get another dollar charging me for that fix. I fixed it myself.. and found shady HVAC companies do this to scam costumers.

Easy to find. Good company.

This company is so unprofessional. They did work for us can't even get an invoice out of them they promised it to me yesterday by the end of the day didn't happen they promised it to me today by noon didn't happen now they're saying by the end of today it won't happen they ignore your calls their work is shoddy don't use them

I have been using them for well over 10 years

Getting service in Phoenix during the summer can be difficult since many people have problems when it heats up for our summers.

Family owned and run and a great group of people. They do more than a 10 minute look before telling me I need a whole new unit as the majority of companies tend to do. They found the root cause and ordered the placement part.

In addiction, they got my problem bypassed and my 20 year old unit working while I waited for the replacement part to arrive.

This company is a JOKE. We used Consolidated Mechanical for an A/C repair thru American Home Shield. We submitted the repair order on Monday, 6/6 after the A/C failed to start. Wednesday, 6/8 was the slot assigned for my repair. Walter from Consolidated called and 30 minutes later he arrived. I explained the problem to him and within 20 minutes he let me know that the unit was old and needs to be replaced, and that he would be recommending full replacement on the work order as he could not get the unit to run AC. I was told he would submit the order to the home warranty and they would be in touch for next steps.

On Friday, we reached out for a follow up and the company assured us that they sent the request to American Home Shield. We call back on Monday morning (6/13)after American Home Shield said there was no work order sent to them for approval. I spoke with the GM, Daryl in attempt to get this resolved ASAP. He was rude, unhelpful, and not at all empathetic to the fact that they wrongly closed my work order, lied about the AC working at 59 degrees when it hasn't been less than 84 degrees in my home for over a week now, and claimed there was nothing he could do. I cannot believe that there are companies treating customers like this who have zero respect or understanding for people and their homes in the Arizona heat.

It's 114 degrees outside and my house won't get below 84 degrees, and you don't think that's a problem? He told me I can contact another company if I am so unhappy with the service but my warranty company is making me use them. How about instead, you take accountability to fix the situation that you've caused? This is ridiculous and I've never had a worse experience with a company. You try working from home with your husband and 2 dogs for 7+ days without any air conditioning when it's 114 degrees outside and let me know how that feels and how you'd react to someone telling you that there's nothing they can do and that they don't want to hear it when I complain about the heat and how frustrated with how this has been handled. I just want working air conditioning in my home....is that too much to ask for?

STAY FAR AWAY FROM THIS COMPANY.