Best Plumbing Replace in Phoenix AZ

Had airconditioner replaced by Randy and his team. They were prompt &horough. Randy is an ethical businessman & I appreciate that. I would highly recommend this company for your system needs.

Austin was great - explained everything very well, and walked through things if I wanted to DIY regular maintenance.

Great company! A professional team of managers and craftsmen performed the selection of equipment and installation of the air conditioner with high quality. And at my request, they completed the installation almost the next day. Prompt, efficient, friendly communication! I recommend to everyone!

I see why electrical is not listed as one of their specialties. I scheduled someone to install 2 j-boxes in my shower ceiling, making sure they knew I needed them to bring the j-boxes. I was told they always have them on their trucks. James (not a licensed electrician) came out and said he does mainly commercial work and did not have the j-boxes and left for Home Depot. I was charged for the time he was gone. Joe came out to straighten it, which he did, and then later apparently forgot that he did it. I have photos to prove it was crooked. While straightening the box, Joe proceeded to tell me and my son about how he hates to say anything bad about his coworkers but James has had numerous complaints and they’ve had to go back and redo several of his jobs. He said he would definitely be reprimanded. Adam, who I assume is a manager, initially called me and said he would make it right and I would receive a partial refund. After a few weeks with no response and no refund, I called today and was told by Adam that there was nothing wrong with the j-box initially and Joe denied ever straightening it. Adam also felt that I should be charged for the time he went to Home Depot. I was charged $77.50 material cost for the trip, two $1.25 j-boxes, two &1.25 cover plates and approximately 1’ of wire. Adam said most of the charge was their mark-up price for the 1’ of wire. Wow… disrespect, unprofessionalism, short-term memory loss, and unethical.

Great company. Gets the job done right the first time. They also are very friendly and clean up after themselves.

Our experience with Pro-Tec refrigeration was terrible. We hired them to fix a commercial freezer, that was operating, but wouldn't reach sub-zero temps. After their tech worked on it, the unit would no longer reach temps below the high 30's rendering it completely unusable. I contacted the office the next day (Sat.) and was promised that a technician would be at our place of business first thing Tuesday morning. No one showed up and we have been unable to get a return call. However, Pro Tec did charge our credit card over $1200. We were never given an invoice, any supporting docs or shown any old parts. I called another company and their tech was out the following day and completed the original repair, but also repaired the damage apparently caused by the Pro Tec (which is why it would no longer reach freezing temps after his 'repair'). I understand that people make mistakes, but Pro-Tec's complete lack of customer support and follow through, after the sale, is completely inexcusable in my book.

I can always count on 911 Heating Cooling to help my buyers when they need the Ac units inspected on the home they are about to purchase. They’re honest, on time and they don’t try to sell you something you don’t need. Hands down the best company!

Jimmy and his guys are the best. You will not meet better and more polite people to take care of your HVAC needs. Love these guys!

Don’t trust these guys. I had a plumbing leak a while back and they came to repair it. They ended up tearing apart two rooms in my house. Then recommended a restoration company that is owned by the same people to repair the damage. They charged my insurance an obscene amount, and while dealing with my insurance for payment they tried to strong arm me by filing a lien against my house. They waited to inform me of all of this while I was on vacation . When trying to resolve any issues with my insurance they were rude and unhelpful. I have never had such a poor experience dealing with a service provider. Additionally, I now realize that most of the damage they caused was likely unnecessary. I wish I had known about their devious business practices. They did fix the leak … so two stars for that… but beware.