Best Shower Repair in Phoenix AZ

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

This was a terrible experience. I had a project with them for 6 months that was very simple. They lied for months and never once called or emailed to provide a progress report for months!. Not sure how they’re in business. Run

My hot water heater started leaking in the middle of the night, I called and they walked me through shutting the water off. They arrived first thing the next day and installed a brand new water heater, they were professional and affordable. I would recommend them to anyone that needs disaster relief! Great experience!

Ken deserves the 5 Star rating. There were a few minor issues like every build goes through, but Ken made sure these were taken care of promptly. This is what a good company does. Highly recommend using them.

Replaced water line.

Very professional and efficient team, will definitely refer to friends and family and use again myself if I ever have issues again. Thanks Mike!

They took care of my insurance restoration quickly and easily. It looks good & I will be recommending you to friends! Thank you guys for helping me out!

Horrible customer service left trash in my yard the mitigation “manager” Tyson is very unprofessional would not recommend this company to anyone you should definitely look for someone who knows what they’re doing