Best Replace Water Heater in Phoenix AZ

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

Jeffrey and Steve are amazing. They were always available whenever I reached out to them. I described my vision to them and they caught that vision and made it a reality. Thanks to AZ Construction and all the hard-working, professional, and talented employees. If you are still looking -- STOP -- you have found the best of the best. Maria & Pat

Mason delivered service with the utmost professionalism!

It is always a relief to find a company run by ethics and integrity, especially in a situation of home remediation and restoration from (water) damage. Nichole and Jill / Lotus Restoration Services were the very best to work with, in a difficult and trying situation. They came into a mess created by another restoration company, performed above expectations and beyond industry standards, and I am happy to now have a safe and clean environment in my home. I absolutely, one hundred percent, recommend Lotus Restoration Services. Thank you for taking the time and effort to do it right.

Lied to by this so-called restoration company. Suppose to repair kitchen, bathroom & garage. Abandoned and collected money from my insurance company for incomplete and messy job. My calls to General Manager, Paul were never returned. Had to take off work on 3 occasions for nothing. These people owe me money for lost wages and valuable time lost. They have no respect for customers time. I only wish I read some of these other reviews 1st. Shame on me. Beware. I suggest using reputable and established companions like ServoPro.