Best Pest Services in Phoenix AZ

My family & I suffered a house fire on March 31, 2019. As of August 28, 2020 (17 MO. POST FIRE) we have NOT been able to finalize the business relationship we started with AFW on 3/31/2019 due to their abhorrent business ethics.

I would NOT recommend this company to my worst enemy. Just for the record, this is the only time I have ever written a negative review, I don't like confrontation, & I stand firmly by everything I have written below.

AZ Fire & Water Damage Restoration INC. (AFW) have dragged the reparation of our home for months, made empty promises to complete work, provided shoddy workmanship that had to be redone various times over, & have basically attempted to charge approx. $30,000 worth of work NOT done to the home before I called them out on this, threatening legal action, in order for them them to take me seriously. Additionally their contents department has lost & damaged personal items collected from my home to clean post fire.
I feel that my family & I have been more than patient & kind with AFW, giving them dozens of chances & ridiculously ample time to finish work, but they have taken this kindness as a sign of weakness they could exploit.

During the time the company was repairing our home, they had an issue with the 2nd of 3 contractors that were hired to oversee the project. The 2nd contractor, Leonel Campas, was let go from the company sometime in January 2020, & AFW did not have the decency to let us know. Our house wasn't worked on for months & it took a negative review on Google in February 2020, in order to be assigned another contractor and obtain a meeting with the 3rd contractor, David Brady, and the general manager, Dean Hamilton, of the company to pressure them to finish a job they had been hired to do.

The 2nd contractor has become a scapegoat of sorts to which the company has continuously blamed the mishandling reparation on our home, instead of taking responsibility & trying to rectify their mistakes in a timely matter.

Even though Brady & Hamilton were very apologetic & promised to have the work on the home finalized by April 2020, we had to continually babysit them to finish the work, & we have still not been able to end this nightmare.

By the end of April 2020, the money our insurance company had allocated for our temporary housing ran out & the house was still NOT finalized. My family & I were forced to move out of the temporary housing and into a hotel, during the beginning phase of the COVID-19 global pandemic. I lost my job as a yoga teacher during the pandemic and was forced to pay for a hotel & food (since we did not have access to a kitchen), placing myself & my family in danger of contracting the novel virus & dipping into my savings for TWO weeks until the house was somewhat hospitable. Floors had not even been finalized by this time.

I requested that AFW pay for some of these hotel fees I had to incur due to their incompetence, but they outright refused to do so, or accept any kind of responsibility for the significant hardship my family & I suffered due to their negligence & terrible business ethics.

When we finally moved back into our home on May 16, 2020 there were still many things that had not been repaired yet, including NO AIR CONDITIONING on the 1st floor of our home, paint subcontracted to Marcel Painting was incomplete & poorly done, & various other big ticket items.

This is a SHORT list of specific grievances experienced with this company, but many other things have occurred. As I stated before, I wouldn’t recommend this company to anyone & working with AFW has been a complete nightmare. I would advise anyone who is already dealing with this company to carefully revise line item by line item on their insurance estimate, given AFW's abhorrent business ethics.

Very nice to work with a company that is top notch

Juan and Michael were very kind and understanding while also taking great care of my home. They had to take apart some of the house (cabinets, wall, floor) and they did it quickly and kept everything clean with no dust or trash anywhere. They came back quickly to remove the fans they had set up to dry the house. I cannot recommend them enough!

I called a few companies and Next Gen was the only one that returned my call and came out to the house to inspect the roof leak. It was a bad month for storms because I had to call them out a few more times. They came out quickly and did what was needed to prevent more damage. They were professional and made sure everything was clean when they left. Thank you again for all your hard work. Would definitely use them again if needed and highly recommend them.

Highly recommend service was fantastic!!!!!!

Thank you Christian Brothers Restoration for bringing back my home which was impossible to restore. They were respectful, hardworking, and responsible when it came to restoring my home. They knew what they were doing, how they were going to do it, and were honest through throughout the project. If you have any mold, bacteria, or even experience a tremendous disaster like me they are the ones to call. You will not regret them and they will make your home look better than new!

Very good company super professional and responsive.

Top notch water damage restoration company. They took care of everything for me. I'll be referring them to my friends and family from now on. Great work!

Amazing employees, amazing service, and amazing craftsmanship.

Fast response. Was professional and knowledgable about how to dry my kitchen as quickly as possible after a water leak.

I work for Servpro and wouldn't recommend any other team to help your business!

I love the BLUSKY crew! Justin Herman and Pamela Godsil are great people to work with! My apartment community had some areas that needed immediate attention and they were ON it! They are very responsive, communicate what is going on, and help you understand the process along the way. I've worked with many restoration companies over my 30 year Property Management career and I've got to say - BLUSKY is my favorite! If you are looking for a good restoration company, give them a call - they won't let you down!

During house renovations, our house was unoccupied and, due to construction holes, roof rats found a new home. After eliminating the entry points and pests, we were faced with potentially bio-hazardous rat waste, and called Bio One. The Bio One team who came out were friendly, professional, quick, efficient, and thorough. Within a day, they provided an (surprisingly very reasonable) estimate, and a day after that our issues were resolve. I'm very pleased with my experience with this company and my assigned team.

CTC is the best in the business when it comes to service. The owner and his team have unparalleled work ethic and customer service. I strongly recommend CTC!

Be careful working with this company if you are a temporary worker. They love to exercise their power over you.

I had some water damage at my home and contacted Servpro to handle it for me. I got great service from beginning to end. Adam, Levi and Aaron were all so professional and great about communicating with me. Thank you!