Best New Residential in Phoenix AZ

Let me start of by saying I am in a customer service industry and I know how refreshing it is to receive positive reviews rather than negative. That's were Tristen' comes in.
Monday , February 3 I got online, filled out the form and received a call within 15 minutes. Tristen explained what the process will be and offered to come over the next day. By that same afternoon he had gotten back to me.
Yesterday he once again explained the value of your company and again the next steps. THAT'S CUSTOMER SATISFACTION! I was unsure since I've never done this before but felt reassured by Tristen's value to your company. Pleas forward my comments to him. He deserves to know how I feel. Thank you. Sandee Buonauro

The pipe connected to the sink in our laundry room had hole and we had a minor water flooding problem. I e-mailed this company hoping someone would at least reply my e-mail. Things went extremely well from that point: not only my e-mail was replied almost immediately but a phone call followed right after that, the owner was at our house in about one hour or so to look at the damage.
I had a great first impression and that continued. He quickly set machines to dry the wall, communicated with a contractor to estimate the damage. They negotiated with my insurance company and somehow managed to take care of the bill for us.
It is a wrong story so I omit the detail but a similar thing happened again after a month. I e-mailed Tom Hodge, the owner, and again he took care of all for us. He went extra miles to contact plumber, handyman etc. to quickly resolve the whole problem for us.
It is our strong impression that this is a good company owned by honest hardworking person. If whoever reading this review happen to have water damage, I can easily say that this is the company to call.

Excellent company. The inspectors they sent were very accommodating throughout the process. They also gave us lots of advice on how to prevent further mold infestation in our home.

They're the Quick Action Reponse Team to call!! After those big storms in Tucson they were at my home within 2 hrs of notification. Jason & Mariah sent out Alozono, Robert with their team members to my home. They did a great job with tarping my roof, removing drywall & mold removal. Very professional & friendly too!

Titan did everything possible to make my experience great. Insurance told me they enjoy working with Titan. That in itself says a lot.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

Great Service.

Abraham was absolutely amazing. Came and fixed our (very badly) damaged carpets in less than like 12 hours. Very satisfied with the service and would absolutely call him again. Highly recommend. Carpet was heavily stained and damaged beforehand, and nearly brand-new afterwards.