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Clearly the owner doesn’t know they’re left from right and all he cares about is his bottom dollar!

This company will LIE TO YOU

Belfor did a great job and quickly getting our home back together after water damage. They interfaced with the insurance company the entire time so we did not have to. One year later they came back and touched up some warranty work with no fuse. Great company and service.

I've told you about my day w/ the repair people on Wed...all things repaired and back to working with the first 8 hours of the day..first crew arrived at 9:30 AM....3 guys...brought in a air cleanser..hooked it up and while they cut out the back wall of the closet..part with black mold on it..and the cleanser ran..and they packed up and left..Next came the crew that moved all the stuff out of the way and by cutting on the water, we found the pinhole..yes..no bigger than the head of a pin...in the pipe..no further mold found behind the wall..slightly damp wood...not necessary to replace..and this bunch left..Finally, the plumber showed up..cut on water again so he could locate the hole..by 5 PM..the same day..I had running water..running hot water by 6 PM..and life was good once more...
Then, today the phone rang..was Cary who handled the billing and USAA claims...are you sitting down?? The first good news was USAA had called her and they found a mistake they made with the claim...They found I had more coverage that first thought. Well, I started to fall apart at this kindness...The Servpro company had all these people that worked for them. A BIG SHOUT OUT TO SERVPRO OF NORTH CENTRAL MESA. After 2 failed attempts of getting this taken care of..one phone call to this company and head honcho PAUL FROST..and he caught the ball and ran with it..and his people not only knew how to do the job, but didn't dilly dally around it.
The Servpro company had all these people that worked for them..applied to black mold removal, removing the back wall..half of it..with the mold on it..finding and repairing the leak, cleansing the air of black mold..AND running water? Hot and cold?? Yes, Virginia, there is a God..and He is a mighty God..and yes..there is a Santa Claus too...I am feeling very blessed and amazed how this thing has turned into such a blessing..meeting all these great people...and getting such service from them compared to the nothing the first 2 companies did..and dragged for 4 months..If you ever need hardworking, spot on people who know what and how to do with a situation like water damage..I highly recommend Servpro.of North Central Mesa AZ ...Heck of a story , right?? and now..THE END..

I called three weeks ago after a storm and burst pipes. It took me three weeks just to get on the schedule. Called on the day the appointment was supposed to take place and turns out they told me the wrong date and scheduled it for a day I won't be home (due to family emergency) and now they want to reschedule for who knows when.

I'm sure everything is dry now that they have waited so long, and probably really moldy too. If you are looking for prompt, professional, or organized service, this isn't it. I told them I have to contact my insurance company to see if we can do something else because working with this company had been a complete fail.