Best Commercial Repairs And Maintenance in Phoenix AZ

Very professional. Enjoys helping homeowner with mitigation of the water damage. Chandler and Jakob were a pleasure to assist with the evaluation of water damage. This is the second time I have had a water issue and Jenkins came out both times.

Entire staff and technicians were professional and got the job done in a timely manner.

I recently had to use this company for water damage restoration and I couldn't have been happier with their service. Their team was professional, and courteous and made sure to thoroughly explain the process to me before starting any work. They were able to quickly and efficiently restore my home and minimize any further damage.

Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation.

Phil and all of his staff we a pleasure to work with, would highly recommend them.

They did great work on all the water damage cleanup. I'd use them again.

We have been in business for over 25 years, we have great reviews on Home advisor, face book and a few other ones. Please don’t let this one misguided review cause you not to look deaper into our company.
We love what we do, and the people we help. We will take this opertunity to pray for her to get help and Guidence.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

Ricardo was super fast and efficient and the work looks great!

They were hired by my apartments property managers to fix water damage in my unit. It took them two months to get approved to do the work, then several weeks past the date they told me it would be done to finish the work. They left my closet doors unattached and just laying in the bathroom plus a huge mess to clean when I got home from work. When I told them to get someone out to install the doors, they told me it would be nearly another week to get a 5 minute job completed. Bad communication as well, I had to reach out to them several times during the process because they never kept me informed of when they planned to enter my apt. Just a bad experience all around. Sad thing is that most of the employees were very nice and did good work. That's why they got 2 stars.

My experience with Kowalski Construction was very rocky. The project manager did not have experience in the managerial side and wrote a scope with a price and completion date that we both signed off on. I always included a delay penalty. The project to be completed in 15 days and had a dollar quote. This was in March, and in May I was still trying to get my project complete. The PM kept changing the quote (6 total), cancelling appointments, cancel city inspections, cancelling workers and was totally disorganized. The owners were made aware of this and chose to do nothing.
Overall the workers were very conscientious and courteous and did great work, it was just the disorganization of the PM that made it a painful experience.

Owners response said I changed the scope, Never! did I change the scope. I gave a scope on day one and the PM was the one who decided to do changes, 6 to be exact. He handed me a contract in March that will take 15 days and when I had to go home in April, it was no where near done, if this is what he is referring to. I did not make ONE change to the project. I asked that the PM be taken off the project when I saw how inept he was, but the manager told me he would guide him and that did not happen. Example, the water damage was on a 10 ft wall and no where near a corner, yet he said he needed to break down the wall in the library to fix the leak. I said no and when they tore down the wall in the bath, it was at least 3-4 ft away from the library wall. He was ready to tear down if I had not stopped him. The PM cancelled the workers for days at a time, he cancelled the city inspector making all of us sit and wait because he couldn't coordinate it with another project.
This is 100% Kowalski actions, they seemingly want to blame me. The less than full payment was the delay penalty I always build into my construction contracts. Then I was more than generous!

Thomas restoration is a awesome business!! I would highly recommend them!

Besides being quick to respond, they took care of the dry out and demo as needed and now we are prepared for the rebuild stage. Professionally handled and informative. Highly recommend.