Best Residential And Commercial Restoration in Phoenix AZ

What can I say. Mr. Rocky Dunn is a very professional person at what he does. Rocky goes above and beyond to get your problem big or small taken care of. He is very knowledgeable at what he does and wont leave the site until all question one may have get answered. Customer always comes first. I could go on and on but at the time that my wife and I were overwhelmed and stress over our flood Rocky came in and took care of it all. Will recommend Rocky and his company to anyone anytime.

We were about to have over 50 guests show up for a graduation party for our children when my wife discovered a leak in our garage- OH NO!!!! I had a friend refer R2 Fire and Water. From the moment I called Justin, I knew I was in the right hands. He arrived almost immediately and put my wife and at ease. The process was seamless with all their knowledge and skill set. We were able to continue our party and they took care of the water and mess. What a true team! Justin, Joe, Joey, and Shelby were all top notch professionals who helped us fix and remediate our garage back to better than it was before. THANK YOU ALL!! I would refer this team to anyone.

I sent Ray a client a few years ago for an AC Repair, my client said his bill was a much lower estimate than everyone else and he was more informative!

Titan did everything possible to make my experience great. Insurance told me they enjoy working with Titan. That in itself says a lot.

If I had the ability to pay a bit more to have these guys do this project I wouldn’t even hesitate. We were so impressed with them! Excellent communication, so knowledgeable, organized, detailed estimate with photos, courteous, responsive… the whole package. They will be my first call when we start renovating. You can tell they are good at what they do and take pride in their craft.

I recommend using Square One Restoration Water Damage Phoenix for the mitigation and reconstruction for expert water damage restoration. They helped me with both. My insurance company strongly suggested I used them since I insisted I wanted quality. Having dealt with water damage several years ago, working with substandard restoration companies is a total nightmare. However, this company was a pleasure to work with, and I’d be happy to use them again.

We were so stressed about the complete loss of our home due to fire damage. AZ Home Disaster Restoration showed us how great our Sun City community is! We would use them for any of their services in the future!

I called 2 other companies priors to calling them. They were the only company to answer and were there under 40 mins. I was very thankful for the prompt response time, since the sewer line baked up at my condo complex. They are fast, professional, and do great work. If you need fast quality service call them.

Robert and Jordan did a fantastic job. Very friendly, experienced and professional. I had carpet pet damage in two spots and they fixed it perfectly by using some carpet from one the closets. It looks like new! I highly recommend, peace of mind and good value!

They did grate job thank u I'm with it shaban zymer feriz shefik thank you

I work for Servpro and wouldn't recommend any other team to help your business!

There when you need them and they will get the job done precisely. Thanks again.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

I had water damage and asbestos in my walls. Bryan was very knowledgeable and answered all of my questions regarding the process. They got in and completed the abatement quickly and did an awesome job. I would definitely recommend their services!

On 11.28.20, a water leak in my spare bathroom caused significant damage to the dry wall and kitchen & bathroom cabinets. The 1st restoration company provided the mitigating services. I chose to hire a family business for the rebuilt and went with Cinnabar. That was the worst decision I ever made in regards to home repair. Not only was the coordination of jobs a disaster but the work was shoddy and unacceptable. The job took almost 2 months to complete. I had to repaint the bathroom walls due to blotches on the wall (they did reimburse me for that). By 1.9.21 many things that Cinnabar did started falling apart. Some of my shelves under my kitchen cabinets fell, a few drawers in the bathroom and kitchen also fell, one kitchen cabinet was not secured and was sliding around, the toe board fell off, the caulking around the bathroom vanity began to crack. They came back & “fixed” the shoddy work. However, by 2.14.21 another drawer fell off. I finally contacted Mark the owner & advised him I would be filing complaints as a result of the horrible work conducted by his company. He asked that I give him the opportunity to make it right. He showed up & fixed the drawer and the sliding shelve. On 4.2.21, the sliding shelve that he fixed came off the track again and fell off, preventing me from even closing the cabinet doors. I contacted Mark but he was not available to come & fix his own shoddy work. He expected me to wait 5 days to get it fixed. Now I have to hire someone else to get it done. It seems they used the old brackets to put things back together. I have no doubt that my insurance paid for new hardware. They also charged my insurance for packing up and resetting the items taken out from the kitchen cabinets. The packing was done by the 1st restoration company . Cinnabar never pack one single item but they billed my insurance for it.

In 2 months, there was approximately 22 people in & out of my home as Covid raged on. As a widowed senior with underlying medical conditions, I was terrified, but the work needed to get done. I have often wondered if my late husband had been around, if the end result (of the work) would have been different.

Complaints are currently being filed with AZ ROC, Consumer Affairs (Attorney Generals office) and the BBB. Save yourself a lot stress, frustration and money and don’t hire this terrible company.

*I also had the bathroom remodeled at the same time.

Awesome and friendly staff. Brad is the bomb

We used Interstate Restoration for a water damage restoration project. Interstate was the preferred vendor of our insurance company. In a day and age when most contractors could care less, Interstate demonstrated a commitment to clear, timely communication and high work standards. This was particularly so with Mark Serey, Project Director who bid the job and worked with me to accommodate the budget. We went through a couple revisions which was no problem for him. He handed the project off to John Lulaj, Project Manager to coordinate the different teams. John is very knowledgeable about details and procedures of construction. His experience generated confidence. The project involved dry wall, tile flooring, electrical and painting. I was highly satisfied and can recommend them for restoration or remodeling at a reasonable price.

Outstanding flood support and remediation in December 2018. We encountered a flood due to a broken water line - which resulted in excess of 1 of water throughout our 1st floor. SERVEPRO of Scottsdale quickly dispatched a team in the evening hours, and arrived within an hour. The Project Manager (Tony) arrived ahead of the larger mitigation team, thoroughly addressed the situation, and did an excellent job in describing the upcoming process for us. While extremely professional and knowledgeable, Tony also did an outstanding job informing us of options to best mitigate the issue and avoid more costly repairs. The team then worked long into the night until the water was extracted and our home was stabilized. Throughout our full drying and mitigation process (6 days), Tony and the SERVEPRO team were incredibly professional - on time - diligent - thoughtful - and compassionate. The SERVEPRO Team directly coordinated with our insurance company to ensure everything they were doing was being covered. Our insurance adjuster was also highly complimentary of the high quality work and smart decisions made during our mitigation, as the guidance by SERVEPRO helped mitigate the flood, and limit additional repairs, renovations, and displacement to a minimum. Throughout the process, I also interacted with the SERVEPRO of Scottsdale owner (Jeff) - who as well was always professional, diligent, and customer-focused. Beginning to end, the entire SERVEPRO of Scottsdale Team were the most professional, highest quality experts, and an absolute pleasure to work with - we highly recommend them.
Homeowner - Scottsdale / Silverleaf

I called three weeks ago after a storm and burst pipes. It took me three weeks just to get on the schedule. Called on the day the appointment was supposed to take place and turns out they told me the wrong date and scheduled it for a day I won't be home (due to family emergency) and now they want to reschedule for who knows when.

I'm sure everything is dry now that they have waited so long, and probably really moldy too. If you are looking for prompt, professional, or organized service, this isn't it. I told them I have to contact my insurance company to see if we can do something else because working with this company had been a complete fail.