Best Mechanical in Arlington TX

He was very polite and helpful I recommend bryen to anyone needing help with their plumbing. Or his brother Josh they are good people. Saved me a bunch of time and money.

This company installed an new ac unit while it was metro energy savers. It is still under warranty but stopped working a few weeks ago. The technician came out and said that the capacitor was bad and could replace it for 200+ dollars. I asked why it wasn't covered by the warranty and he said that if I wanted it to be warranty work, he would have to order the part from the manufacturer and it would be several days before we had air conditioning. I told him to go ahead and fix it.A few weeks later it stopped working again. I called the company and they said they could not get there today and could not give me a window when they would be there tomorrow. The lady who answered the phone was completely disinterested that is was 105 degrees outside and I am without a/c. It is now 5 o'clock on the day they said the tech would be here to try and fix it again and they haven't called or given me a time. Very unprofessional. I will not use this company again.Update: Though they promised they would be here on the second day, they texted at almost 730 pm to say that they weren't going to make it. Still have not been given an appointment time. Again, I paid for something a few weeks ago which should have been fixed AND which was under warranty.Update 2: Finally received a call from company and they have agreed to fix it at no cost to me. If that happens, I will improve my rating.Update 3: company came out and replaced condenser at no cost. Have updated review to 3 stars.

Carlos is very professional. He repaired several things in my home. Light fixture, irrigation repair, Sheetrock repair and paint

Well I had to call Metro Energy for something else that went wrong on my AC unit! I am glad they sent Josh back! AGAIN! Josh was thorough in doing his best to find the most cost effective solution. He tried to only replace the relay part but that part alone did not stop the AC from running inside when it shut off outside! Ultimately the control board needed to be replaced. He made sure to check to see if my unit was still under warranty. It was which afforded me the opportunity to pay a lower price for the part. I was unaware of the warranty and he could have not shared that but He did! At my request Josh also changed out my thermostat and tested the ac and heat to make sure all was well. Finally I asked him a gazillion and one questions and he answered each one and did not leave until I was completely satisfied with testing and making sure all of my questions were answered. I appreciate Metro Energy and quality employees like Josh!!!Sincerely YDavis Arlington