Best Surge Protection in Fort Worth TX

I was refused services

The service men came on time and were very friendly and professional. The water heater removal and installation of the new one went very smoothly . The cost was actually about a third of what another company quoted to do the same job. I couldn’t recommend them any more highly. Great company and service.

We have used Wilson Home Services twice now; both have been amazing experiences. We feel like we are really being taken care of by someone who cares about their work and our homes well-being. I called at 9AM the Tuesday before Thanksgiving and they had someone onsite at noon same day to fix my clogged sink. Brandon M. was very professional and even gave me some plumbing tips! I would recommend them to anyone and while I hope to not need their services again, but if I do, they will be my first call.

Juan was sent to do the work I needed done. He was knowledgeable, fast, and prompt. He was polite and cleaned up after the job was complete.

I used myhome.pro who apparently use Mars services to do a/c maintenance.Two guys arrived and were here almost 2 hours where previously one person would be here for 20-30 minutes and do a good job.
They spent most of their time checking and measuring duct pipes and outlets from the attic causing dirt from the pipes to drop through every vent in all rooms. this was neither requested or wanted.
They 'noticed' ducts needed replacing for $3000, they 'noticed' attic insulation that needed replacing for $2600. A pity they didn't notice the new filter next to the a/c and ask if I needed it installed. tThey seemed more interested in giving me 4 quotes for extra work which they will not get.
I was not impressed at all.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction