Best Electrical Problems in Fort Worth TX

On time, professional, clean and courteous - all I could ask for. Kory explained everything well and answered all my questions. Great job!

Extremely impressed with the company. Danny kept us updated on progress, and the project was completed quickly! We appreciated the updates, it's a breath of fresh air to be well informed. The bill was exactly as quoted as well, no surprises! Thank you again for the excellent work and superb customer service!

Jason and his partner came in and replace a hot water tank. All details were explained to me and the work was like clock work all on time from setting the appointment to finishing.

Just all over great!!!!!

Our plumber arrived within the hour. It was not an emergency. He had to pull the toilet to find our clog. He put it back with a new wax seal and new line, even tho the toilet is fairly new.
He was courteous, friendly and very respectful.
Total 5 star experience

They did a great job.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction