Best Panel Installation in Fort Wayne IN

Jeff C has been my service tech for several years. Knows the furnace well and winterized it this time. Very courteous and speedy. Knows his stuff

I am very happy working with Kevin M. He was very responsive and helpful and definitely a great value compared to others in the market. I have also used their preventative services and that was also a great experience!

After dealing with a leak in our ceiling in our kitchen over the weekend, i was referred to Summers. The first day they came... Dallas showed up and looked at the situation and decided he needed to go get supplies. Left and came back with a Lowe's bag and starting on our leaky pipe. As soon as the 5 hour window to turn our water back on... It was leaking again...mind you we paid $145 for this. Upon calling back the next day... They schedule another appointment for 2 days out.... 2 MORE DAYS!!! Jim came this time and told us we needed to do some work to get to the pipe that needs fixed...meaning we had to hire another person to cut the ceiling open and chisel out concrete that was around our old lead pipes... (And it would be $50 more to fix) Then call back. We had a contracter here on Sunday, mind you we are now $335 into this leak... called summers on monday morning and they schedule an appnt for Wednesday. So 2 more days! Wednesday came and no call no show between the hours of arrival time window. After a few phone calls and a few choice words... They offered an $56 refund... I will never use or recommend Summers to anyone. The leak ended up getting fixed...by my husband with an $8 product and a vacation day. Summers sucks...

Emily was a great technician! Came in the allotted time window, very professional. Happy to continue using Korte’s services.

We had an a Sunday emergency sewage situation. When another company's 24/7 service said they could be here Monday we called Korte (we now know who we should have called first). Tom L. called within minutes to give us an approximate arrival time. He then called again to let us know he was on the way and would be arriving within 15 minutes. Upon arrival Tom quickly diagnosed the problem and within minutes had the drain running great. Tom then took the time to show us the camera view of the sewer line and where the problem was occurring. He provided us with excellent advice regarding future service/maintenance steps. Rather than simply finishing the job and rushing off, Tom took extra minutes to check our floor drain for issues and install an expansion plug where needed. Tom shared information about the Peace of Mind Agreement and how it could have saved us money today but not in a high pressure manner--simply accurate and informative.
Hopefully we never need another emergency sewer call (and really, wouldn't any sewer backup be an emergency?) we will be calling Korte and hopefully Tom is on duty. We have some plumbing upgrades planned in the next weeks, we will be calling Korte and requesting Tom for our technician.
The Customer Service Rep who answered the Sunday call and Tom combined to create a 5 Star experience with Korte.