Best Heater in Fort Wayne IN

John arrived promptly and was extremely friendly yet professional. He was very kind to my dogs, while I tried to wrangle them out of the way. He quickly identified the issues we were having, and then went the extra mile to verify with our realtor that the planned repair would satisfy the verbiage of our home sale/inspection report! After confirming we were good to go he finished the repairs so quickly that if I hadn't seen him working I might not have known he did anything. His experience, skill and professionalism are certainly among the best in my opinion. So glad we chose to work with him! Really doesn't hurt that his pricing was up-front, honest and fair! I hope I never need to call a plumber again for issues like these, but if ever I do - at least now I know who to call first!

Experts on plumbing systems from old pre-war to new systems and equipment. Flexible and understanding people. Waited for me before closing the shop to make sure I had what I needed so I wouldn't spend the weekend not being able to shower and, more than that, show me an easy way fix an issue.

My furnace fan blower motor went out Saturday night, and I called at 7am Sunday morning. The technician showed up shortly after and had it fixed in less than an hour. He was very professional and I appreciate him being considerate of his time spent on the work in order to keep the cost low. I feel like like most would take advantage of the weekend/abnormal hours rate.

Austin and Alex were very pleasant to work with.

The two young men came to install a new toilet for us and remove the old one. They did their job quickly and efficiently without any mess all the time while our two great grandchildren talked to them. Very personable to have them. Every time we’ve have Merz come for different calls, we’ve had great service. We highly recommend this business.

Was the original installer when we had home built. Failed to connect 'super heater' on Geo system. After we discovered the install was not complete came back and hooked up.
1st service call two years later, service man was on time and polite. Did not fully complete repair (didn't have part). Stated he 'might have to come back'). Did not return but his 'temporary fix' worked for several months, $80 trip charge.
When the same failure reoccurred, another serviceman came $100 trip fee. Serviceman said he needed a part he did not have. Another temp fix. He told us he could come back but there would be another $100 trip fee.

Appreciated parts being available! Thank you for you quick efficient service!

Got right out and fixed the problem

Very helpful with plumbing decisions.

I am very appreciative of Mark and Doug for the professionalism and knowledge displayed while replacing my sewage line. I have no doubt that I will be contacting A Hattersley for any future services as they are committed to their customers and take pride in their work.

Very pleased with the service from RotoRooter!

Ahead of time very efficient

Had someone scheduled to come out between 1 and 3. I called the main office at 330 when the technician still hadn't shown up. I was told he would be there in 30 min. The office called me back 5 min later and said it could be up to an hour. 430 came and went. The technician finally called a little after 5 and said it would be 30-45 min. He then called back 40 min later asking if we could reschedule. The professionalism of this place is extremely lacking. If you value your time at all do not use this company.