Best Outside Plumbing Services in Durham NC

Very fast, knowledgeable, and reasonable. They are now my plumber.

Hutch was excellent. I wish all service people were as good as him.

Quickly and successfully completed their work.

Unbelievable but True ~
After a week without water & $240.lost from taking off work, $76.put into Eddie’s the owners van for gas, $158. In parts they said I needed to do the job. ( another plumber said what? Why did they make you buy this?) I also paid their prior debt in full at the hardware store. $58. Eddie took $40 for gas day one, day two 7:30 AM he calls me demanding to be picked up said he slept in the woods and needed a ride to his home. Came out of the woods with a 12 pack of beer. He said his house he lived in has no power & he needed money to get that straight. $60 dollars day two, They insisted on fixing my toilet that had no problems till they fixed it. Then it would not hold water in the tank when they were done. Day 3 still waiting for the circus plumbers to fix a leak in my main water line which they said they would do no problem. Another $40. And nothing done. They tore up my yard never found the leak. Ate dinner 3 nights broke my toilet. Finally I had enough ~ one was sitting on my motorcycle the other was Grinding up the ground & my main water line. I said you can’t do that. Why are you digging with the Trencher over my water line?
Why are you sitting on my motorcycle?
Eddie left said he quit that he didn’t like the way I talked to him. Maybe he liked it when Joe later talked to him ~ Telling him to NEVER come on our property again. To date Eddie Owes us every dollar spent for a Job Never Completed. He broke our toilet we had to purchase another toilet. Eddie did nothing absolutely nothing to fix the problem yet damaged my property.
Be careful if you use this company, they are genuine con artist. I have demanded my money back & had no reply. In addition they took parts that I had purchased from the hardware store. A totally horrific experience! Worst nightmare ever!!

Update 11/7/19 ** Eddie wanted to take the water line Over my Septic Tank main drain line where the line came out from under my house ( the shortest distance) I told him he could NOT use his Trencher and place the Water line there. The Main Electric Line is also buried in this area. He got mad. He also got mad when I asked him Why he was taking his trencher grinding up my main water line. When he decided to leave he did yet he Left me without water on a Friday at 3 PM. He was told NEVER to come on my property again. I own the Motorcycle his worker was sitting on. It is Registered in My Name Only & I NEVER gave permission for either to sit on MY motorcycle. If you’re at my house to fix a plumbing issue you have no entitlement to my personal property!
To date this company has not refunded my money.

Mostly good experience; read entire review for explanation of the rating...Our cold water intake line beneath the house ruptured, spewing water all over the place. I cut off the supply at the street, then set about finding someone to fix the line. We normally try to give preference to local small businesses, but nobody was available on short notice. So we called Roto-Rooter. They had a guy out here within 30 minutes.Said guy's name is Herbert, and Herbert is awesome! He was prompt, friendly, professional, did a great job fixing the line, re-tested it with the water back on, showed me the repair, and was careful not to track mud into the house after working in our dampened crawl space. I then showed him our leaky bathtub faucet too, figuring he could take care of that while here. He had to drive an hour to get part needed for the faucet, but even so honored the original estimate he'd given for the work. If I were rating the experience on Herbert alone, it would be 5-star for sure.Only problem was that he stated someone else would be out as well, to assess for water damage, in case we decide to file an insurance claim -- but that person never showed up at all. So despite the excellent work of the plumber, it felt like we slipped through the cracks a bit in terms of follow-up.

The job was done quick and price reasonable. Thank you!

Wayne 3112 showed up exactly on time and solved the problem within minutes. He was great about telling me what he was doing and appropriately cautioned about all potential consequences. The procedure went perfectly and it was a pleasure to meet him. Thanks!