Best Heating And Cooling Systems in Durham NC

The furnace went out in our home on Tues. We called ARS Durham, the technician came out and He said we needed a motor and the ARS will call with further details. After two days, there was no phone call, I made several attempts to call someone and they advised that the parts department would give us a call and they did not. Finally I spoke to Arin, who is the parts manager contractor, he basically said we do not have the part, it’s coming but don’t know when, and it is what it is, You home has a dual heating system and use that area where that system works and be glad because some people don’t have heat at all. I advised that the living space has no heat and I just came home from having surgery. We just turned on the furnace in Oct and the motor stopped in Dec. We still do not have the part, we still do not have any heat and it is Dec. 23, 2022. We’re expected to have below 0 temperatures. Not the way I expected to spend Christmas in my new home.

William is simply outstanding. Always responsive, on time, communicative and takes the time to explain the problem and solution. I could not recommend him more highly.

Oscar was great to work with and Adam did a great job on the repair. Thank you for fitting us in on short notice and showing up on time! We will definitely use you all again!

Mike showed up in few minutes found the problem and had my AC back up and running today!! Good fast service with a great price thanks Guys!!

Piedmont has serviced all my electrical, plumbing and HVAC needs for 6 years, they have the best warranty on HVAC units I could find. They will explain, plan, install and maintenance all there work with you. They schedule appts to meet meet your needs. They carry all the latest Green products to save you money. Technicians all always friendly, extremely knowledgeable and explain everything to you prior to service. They will plan any projects around the house with you, Would recommend Peidmont Metro for expertise installation, cost, service, convience and friendly service.