Best Drain Clogs in Durham NC

We are very pleased with the quality of work from Lane. Daniel ran into some issues, but stayed the course, trouble shooted and finished the installation of a new hot water heater. He was on time (actually was waiting on me) and very professional. Cannot recommend them enough!

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

It's been quite a month for plumbing issues around here. First the toilet upstairs leaked, flooding the bathroom upstairs and flowing downstairs as well, and the shower needed a new cartridge but was stuck. Not a month after that the toilet downstairs backed up from a root blockage in the main pipe. Ryan helped with the first issue, and Tim with the second. Both were extremely professional to work with and did the job quickly and well. They also scheduled the water mitigation appointments which were also handled professionally and in a timely fashion. I will definitely be working with Roto Rooter for any future plumbing needs!

Always on time and fix the problem. Reasonably priced. They are the bomb.

Great 24 hr service, totally professional, will fix any problem...and reasonable $.

So impressed with the customer service. With a major water problem in full swing, I called for assistance, and Damon, an amazing plumber, arrived. He found the problem, got things under control (it was close to 11:00 PM), and returned at 9:00 AM with the replacement part. He was professional, very hard-working, and cordial. He is a great representative of Roto-Rooter Services.

Fantastic service. CW and his crew came out to fix our sudden broken pipe. They were on time and got to work immediately to diagnose and fix the problem. Thankfully it was an easy fix but they handled it in less than an hour.

They cleaned up and wore masks and took their shoes off. Very respectful of our space in our home.

The best part was he was fair and honest about the price which was way less than I expected it to be. I had called other companies and they wanted to charge us almost as much just to show up before they do any labor. CW was honest and said Man I hate when other plumbers try to take advantage of people.

For that reason alone I'll be using these guys again for any plumbing needs

What start off as a rocky start turned into a great service. Contacting RR at roughly 6:30 PM and expecting a 9:30 service appointment unfortunately turned into a 12:30 AM service called. However, how serviceman Desmond was polite, thorough, patient and informative about the situation. He was in a good mood, had a pleasant disposition and took time to answer all the questions me and my fiance had about our situation. Desmond was clean, professional and easy to talk to. After identifying our problem, he explained to us the scenario and promptly resolved the issue. It was a late night, but worth it. RR gave a discount due to the backed up schedule. There services and time was well appreciated. Furthermore, Desmond took some time to show how to resolve the issue should it arise again.

Tommy and his team were awesome and made the whole process as smooth as possible! They diagnosed and fixed the problem very quickly. They were honest, knowledgeable, and professional. I highly recommend them!

Had a toilet that I couldn't get the bolts loose and it was running constantly. The plumber came on time and was great about identifying why the toilet was running. Replaced the apparatus in the tank and got it all fixed and ready in no time. Great job! I'll call them again.

We had roto rooter out to clean a clog in the culvert under the drive. The technicians were very knowledgeable and courteous not to mention tenacious and would not quit till the job was complete. I would not hesitate in calling in the future.

Used their service to replace my old electrical water heater with Hybrid water heater, they did not finish their job of connecting the electrical cables to new water heater as cables were short, they left saying that an electrician has to do the job, which they did not give an estimate before starting the job.
They did not use CPVC pipes, did not put the water heater on existing stand, and they were asking for more to add extra CPCV pipes that are required for my new water heater.
Basically i can tell they were very unprofessional, but they charge as other professionals do. DON'T HIRE THEM.