Best Basement Water Removal in Durham NC

Cory was fantastic. Communicated the issue, ran out at night and got what he needed to solve our problem so we could have water. Went above and beyond expectation.

Relocated my outside faucet from under my deck to on my deck. Junior the Plumber from Roto-Rooter in Raleigh, NC was knowledgeable, clean and efficient. Selected parts to meet my needs. Makes watering a pleasure!

What start off as a rocky start turned into a great service. Contacting RR at roughly 6:30 PM and expecting a 9:30 service appointment unfortunately turned into a 12:30 AM service called. However, how serviceman Desmond was polite, thorough, patient and informative about the situation. He was in a good mood, had a pleasant disposition and took time to answer all the questions me and my fiance had about our situation. Desmond was clean, professional and easy to talk to. After identifying our problem, he explained to us the scenario and promptly resolved the issue. It was a late night, but worth it. RR gave a discount due to the backed up schedule. There services and time was well appreciated. Furthermore, Desmond took some time to show how to resolve the issue should it arise again.

I was told I had a gas leak, and received an estimate by a large, nationally-known plumbing company.The plumber quoted me $1069.19 plus the consult fee. I called my husband, and he said we should get a second opinion because the repair did not seem as if it should be that expensive. I called Jordan Plumbing, and they immediately fit me in the same day. He came to check out my gas leak, he kept me involved and even asked me to walk up to the attic with him so he could show me what was wrong. When he was about to fix it, I was a little nervous because of what the other company quoted me. Before he started, I asked him how much it would cost, and he replied that it was a minor repair and wouldn’t cost much. He showed me the pricing manual his company uses and how much it would cost to repair the gas leak- almost $1,000 less than the first company. I couldn’t believe the amount he quoted me was so low. I showed him what the other company said, and he said the other company was trying to get over on me. I am so thankful for Jordan Plumbing; he saved me $1000. He took the time to involve me in the process, and the pricing was GREAT!!! I will definitely call Jordan Plumbing if I have any plumbing concerns again.

Awesome experience. I know who I’m calling next time I need a repair!