Best Drain Snake П��🐍💦🚽 in Anaheim CA
Septic tank pumping. Add ons and shady business practices. I agree with some of the comments here questioning the validity of the positive reviews - at least based on our experience. The person taking our phone appointment explained prices for 1,000 gallon and for 1,500 gallon tanks. We had ALWAYS paid the 1,000 gallon price with other companies so we expected our tank was 1,000 gallons. The service guy who showed up was Sako. The tank opening is precisely 31’ to the curb. The first “add on” Saki charged was adding a 35’ hose to the 50’ house that comes with the service. It was bewildering how it was necessary to use an 85’ hose to reach a tank 31’ away. Next to our surprise he claimed we had a 1,500 gallon tank and charged us a rate that was $200 more for a total of $625.00!!! The highest we had ever paid before over 20 years was $375!
When asked how he measured 1,500 gallons he said he had a bubble measure on his tank. But that was after he pumped out the tank. He did not show us the level before he started pumping so there was no way to verify. He had been to other location(s) before our house in the afternoon. In short, there was no way to verify what he was saying.
When I complained to the company I was told they would remove the extra house charge. That was a no brainer considering it was easily proven not to have been needed. They refused to budge on the 1,500 gallon price based on the bubble level excuse. When I explained that the bubble level was nonsense in light of Sako not showing us the bubble level before he started. I was told that was a good idea and they would ask Sako to do that with future customers.
Finally, Sako said there were solids at the bottom of the tank that he could remove for an extra $1,900. Talk about “ups” and “extras”. Felt like a total scam.
Bottom line is we will never use this company again and strongly advise others not to use them as well.
When asked how he measured 1,500 gallons he said he had a bubble measure on his tank. But that was after he pumped out the tank. He did not show us the level before he started pumping so there was no way to verify. He had been to other location(s) before our house in the afternoon. In short, there was no way to verify what he was saying.
When I complained to the company I was told they would remove the extra house charge. That was a no brainer considering it was easily proven not to have been needed. They refused to budge on the 1,500 gallon price based on the bubble level excuse. When I explained that the bubble level was nonsense in light of Sako not showing us the bubble level before he started. I was told that was a good idea and they would ask Sako to do that with future customers.
Finally, Sako said there were solids at the bottom of the tank that he could remove for an extra $1,900. Talk about “ups” and “extras”. Felt like a total scam.
Bottom line is we will never use this company again and strongly advise others not to use them as well.
1340 N Dynamics St # F, Anaheim, CA 92806
Kyle is the man. Matt’s pretty awesome as well
272 Gemini Ave, Brea, CA 92821
Jimmy G. and Jimi M. came to help with low water pressure both in my kitchen and in my guest bathroom. They were on-time, efficient, and worked very cleanly. As well, they happily answered all my questions and concerns and took the time to educate me - even letting me take pictures to help me understand what was being done and to document the parts of my system that were inside the faucets/walls. And now my water pressure is back to normal and I have a usable kitchen and bathroom again! Jimi M. even took the time to explain how the common plumbing and boiler are set up in the condo complex and called a boiler professional to discuss possible (better) long-term solutions. I sincerely appreciate their professional work and their patient explanations. Thank you!
1230 N Jefferson St STE H, Anaheim, CA 92807
I was very pleased with Christian’s knowledge and persistence in fixing the problem
3188 E La Palma Ave Ste 1, Anaheim, CA 92806
I had a broken pipe outside and couldn't turn off the water at the street because it was under water and I couldn't see. He talked me through what to feel for and how to turn it off. He then had me email him a picture of the broken pipe outside so he could advise me what I needed to do to be able to turn the water back on. He did this while at another job. I will definitely be calling this company for my future plumbing needs. There is still good people in the world!thank you so much.
Anaheim, CA
These guys are great! They showed up on time, had knowledge of the situation and conducted themselves in a professional manner. Along with all that they have prices that beat most of their competition. Definitely will use their services in the future.
1173 N Red Gum St, Anaheim, CA 92806