Rooter Man Plumbing of Orange County

Horrible supervisor Rodrigo!!! First quote was 500$ then he told us that we have collapse sewer system and qoute us 6k and we told him we gonna look for second opinion.....other guy qoute us 2k

Rodrigo and Omar did a great job! They are the best plumbers i have ever met! I highly recommend them!

Recently I used their service to unclog my bathroom shower drain. It lasted only for a few days and we are back with the same problem. Would never recommend their service.

Easily the best experience I've ever had with a plumber. Called Rooter Man Plumbing OC because a urinal at our office isn't working, Daniel immediately came over on site within 3 hours. It ended up being a more complicated fix (he had to remove, snake, and remount the urinal), but Daniel tried everything he could to address the issue before progressing to the more expensive option. Finished product looks nicer than it did when he got here and the entire restroom is draining faster than before. Daniel was extremely friendly, professional and provided me with lots of good information. He is truly an asset to your company! Highly recommended.

Fernando was our technician and he was knowledgeable, responsible, friendly, and professional. We were very pleased with the service.

Edit: Months later they still auto/spam text at 6am asking for reviews twice a week.

They got the job done but pretty disappointed with pricing and felt like I was taken advantage of. We were given the $49 to unplug a drain over the phone, $125 if there was no clean out so I just figured it would be the higher price, no big deal. Well the plumber couldn’t “make the turn” under the sink which is why I thought I paid the $125, so he had to cut the pipe but he said it would be cheap. He went outside to call the office to get a quote (left his phone inside, is was buzzing while he was gone) and came back in saying is would be another $100. I clearly wasn’t going to pay $125 for nothing or pay another plumber to come out so he had me where he wanted me, I agreed to the price and 5 minutes later he was done.

They got the job done, I just felt a little taken advantage of. So $225 to snake a sink drain, ouch.

Pictures attached of my 5 minute $100/$225 fitting.

Fast and efficient

After being quoted a price for service with a discount by Danny he says,the company gouges us after finding the problem. When finishing the job, the hole that they had dug was filled in no-professional. A 2 year old could have done a better job

Juan did a great job. Was very personable. The company responded to my backed up main within 45 minutes and it wasn’t a real emergency. I got the $49 special and am happy there was no hard up sell, only recommendations. Thanks guys!

Blockage, came fast snd performed and charged as promised

Will definitely recommend this plumbing service fast service on time did a fantastic job 💯

Aram Z. came out to unclog a drain. He was fantastic. Quick, thorough and friendly. I would recommend him to anyone. Best plumber we have ever had!

Arman is amazing! Very responsive, quick to find the problem and solution, and always very kind!
Thank you!!!

Eduardo was excellent. He made it worth it for me. Really honest guy. This review is for him.

Rooter Man Plumbing was very professional. They stayed with me throughout the whole process and made sure I know the time the technician was coming. Arman was really good. I highly recommend Rooter Man Plumbing.

Septic tank pumping. Add ons and shady business practices. I agree with some of the comments here questioning the validity of the positive reviews - at least based on our experience. The person taking our phone appointment explained prices for 1,000 gallon and for 1,500 gallon tanks. We had ALWAYS paid the 1,000 gallon price with other companies so we expected our tank was 1,000 gallons. The service guy who showed up was Sako. The tank opening is precisely 31’ to the curb. The first “add on” Saki charged was adding a 35’ hose to the 50’ house that comes with the service. It was bewildering how it was necessary to use an 85’ hose to reach a tank 31’ away. Next to our surprise he claimed we had a 1,500 gallon tank and charged us a rate that was $200 more for a total of $625.00!!! The highest we had ever paid before over 20 years was $375!

When asked how he measured 1,500 gallons he said he had a bubble measure on his tank. But that was after he pumped out the tank. He did not show us the level before he started pumping so there was no way to verify. He had been to other location(s) before our house in the afternoon. In short, there was no way to verify what he was saying.

When I complained to the company I was told they would remove the extra house charge. That was a no brainer considering it was easily proven not to have been needed. They refused to budge on the 1,500 gallon price based on the bubble level excuse. When I explained that the bubble level was nonsense in light of Sako not showing us the bubble level before he started. I was told that was a good idea and they would ask Sako to do that with future customers.

Finally, Sako said there were solids at the bottom of the tank that he could remove for an extra $1,900. Talk about “ups” and “extras”. Felt like a total scam.

Bottom line is we will never use this company again and strongly advise others not to use them as well.

Extremely reliable.

Our technician, Sammy was personable, and very professional!

Very punctual very clean. Awesome work.

My kitchen sink was backing up and I called Rooter Man. They have done a variety of repairs at my house over the last few years (including major work on the sewage/drainage system). I really appreciate the great communication with updates and schedule changes.

Prior to doing any work, they always give a detailed report, estimate and timing/scheduling and then a complete report of everything that was done to correct all issues. Jorge was my service professional today, he rectified the issue, did a great job, and luckily, it was covered by my warranty. My first call with any plumbing issue will always be to Rooter Man.

Courteous, on time and great fair price great quality of service

Kitchen drain was repaired and coated with epoxy liner. Job was completed on time and professionally done. Job was not cheap but highly recommended.

I would like to post my satisfaction on the hard work Daniel, Rodrigo and their crew did. A 115 foot sewer line had to be replaced, and the soil was like concrete. These guys kept at it till the job was completed. I am very pleased with the results.

Called this business because it was the weekend and both toilets and showers were stopped up. They showed up and after trying to unclog them told us that the pipes were old and rusty and needed to be replaced.
After getting over the shock of how much it was gonna cost we decided to go ahead and have the sewer system replaced.
Edgar, the head guy, got to work right away and we had no problems or complications. The job was done professionally and quickly. The only bad part was having to wait for the city to come and do their inspection of the work.
Overall it was a good and comforting experience with Edgar stopping and answering all my questions.
I would certainly recommend this company.

I requested a service call on Friday afternoon and had a man sent within a short time to clean the laundry drain. Edgar did a great job. I am very happy with the service.

Good clean work.

Rooter Man advertised 48 dollars to come out and clear a drain, I had a slow draining tub so I called, the girl told me the 48 dollars was only if I had an easily accessible clean out outside, if their plumber had to walk all the way inside to the tub, that would be nearly 3 times the advertised price of 48 dollars , very deceptive , I would have been happy to pay the 150 dollars if that's what they had advertised. I declined to do business with Rooter Man.

Fernando (O.C.) was an outstanding worker on this job. He was courteous, professional, and patient with my questions. I would highly recommend this company, and especially Fernando.

Very Professional and Courteous!!! Will use this company again . Thanks

Great!!!!!. Clean professional and very courteous! 10 stars for sure. I would recommend EDGAR. Great service!!!

Rotoor Man gave fast, professional and quality work. Rodrigo did a great job! I’ll use their services again.

First time using this company and they will be my go to plumbers if needed again. David was knowledgeable and took the time to explain and answer any questions I had. Thanks David!

Mike is an excellent professional. He is on time, does thorough and quality work, is friendly and overall, always a pleasure to work with.

I think they are the best in the business

Work done was quick and effective. Pretty expensive though.

Our experience with Juan and Rooter man was excellent. Although we thought the job was simple it turned out to be a bit more extensive. But Juan and his team really took the time to find the root cause of the problem and crafted a great solution. We really appreciate him and his hard work.

Do not trust their phony reviews. They corrupt to the bone. Look at their BBB reviews. The same scam to destroy your property and charge you for something you don't need. It's all scam. They came for a $49 opening the drain. We accepted to pay $500 for hydro jet. But they claimed the line was totally clogged and they had to replace the pipe for over $4000. We had another plumber come and open the line for $75 without any issues. These people are not human. I don't know how they live with themselves. Someone named Z Ralph (if that's his real name) came initially to set up their scam.

Great job as always very professional & efficient he represents your company with the highest standards

Our bathroom ended up draining really slow/slightly clogged that we were only able to take 30 seconds-1 minute showers which made it very inconvenient. It was Friday night when it started happening and I worried that no one would be able to come because it was the weekend.

I ended up looking around Yelp and found a few. The previous location we had used before was quoting us $192 for a snake ($175, but after tax would've been around $192), and even insisted we hydrojet which would've cost us even more. Then I found Rooter Man which had a special for $49, but when I called the operator specified it's only $49 if our drain was easily accessible via a cleanout, and $125 if there wasn't a cleanout access and a normal snaking would be done. I honestly wasn't even sure what a cleanout was and assumed maybe we had one and the snaking process was the cheapest one quoted so far. I was getting desperate since it was already late afternoon. I really wanted things fixed/cleaned before night time (where people would be showering and heading to bed) so I decided to go with them and scheduled a same day appointment of 3:00PM.

I was glad that the operator was very helpful as she had attempted to explain all the plumbing lingo and their system was also very on top of keeping me updated with calls of when our technician, Jesse, would be arriving. Jesse arrived on time and was very friendly, he told us that since we had a standup shower, those don't have cleanouts and a regular snaking would be done instead. I don't know if the no cleanout for standup showers is true or not but he was here already, I mind as well just regular snake it.

It took about 30 minutes, but Jesse was able to clean out a few balls of hair that was clogging deep into our drain. We tested it and water was draining perfectly again. Before he left, Jesse gave us tips like: buy a shower drain hair catcher (especially for women with long hair) if we wanted to prevent hair from collecting in the drain too often.

Thanks again for the prompt and friendly service, Jesse!

False advertising!
Their website touts $49 drain cleaning special. It's all over there and doesn't explain the fine print which you'll get once they call you. It's actually $129 and they give a very thin excuse as to why it's not really what they promise. Do not book.

Sammy did a great job! Very professional, quick and clean

Pipe scaling
Hydrojetting
Coating of pipe
Pipe replacement

Vince provided awesome and professional service helping us on clean up our kitchen sink clogged up and shared some wonderful skills as well with reasonable fee, we will use his service for sure if we ever have some plumbing issue in the future.

you guys service a an and if I could go above, I would and I would definitely recommend .u guys to others

Juan arrived on time and ready to solve the plumbing problem. He explained everything very thoroughly and answered all my questions. I highly recommend him.

Juan OC did a good job on explaining everything. Kitchen sink unclogged! 👍

I was having a problem with my plumbing. My clog got fixed after Mike ran a hydro jetter through my clean out. Thank you for the fast and effective work Rooter Man! 5/5 definitely recommend and will call again for future plumbing problems.

Juan was awesome. fixed it in minutes.

Started with a clogged cloths washing drain and ended up with a new lining to the street on our sewer. Went with RooterMan great folks, we worked with Robert Sandoval and stayed on the whole project start to finish. Robert is easy to work with, knowledgeable, fast, and did I say expensive. Well worth it in my opinion, we have had problems with it since we purchased the house. Always knew and worried about having to dig up our porch to the street with a huge 4 story tree in the middle, new technology caught up with us and saved us probably over twice this amount and time and mess!! Thanks for the crew at Rooter Man Plumbing OC.

This company is amazing. I will definitely use them in the future. Quick response, on time, very professional… Thank you, Arman!

El Sr. Ricardo muy profesional

This was best plumber I have ever used and so reasonable cost will always call them in future!!

Juan was professional, knowledgeable and trustworthy. Our kitchen sink wouldnt' drain, even after we tried to snake it our selves. When he met resistance in the line, he said, i woudl like to stop here and test to see if the blockage has been cleared. I have met resistance, and i am afraid i may do more damage than help if i push to hard. Luckily for us, the blockage was clear and further work was not needed. We are mid renovation, and he asked us if he could make a recommendation. He suggested, that since we have the floors ripped up anyway, that we should go ahead and replace the lines. In a 1960 house, they are at end of life and cast iron, so the bottoms are likely rusted out in places. He was in and our in 30 minutes. We had a port(?) outside our house, so he was able to access our plumbing externally.

My only annoyance was with scheduling, they didn't actually have open the time we wanted online. So their system doesn't actually align w/ their availability. We requested a 6pm slot. They called me within 5 minutes, but said they weren't actually available until 10am the next morning. So, very responsive in their Customer service, but misleading with their availability.

So Juan was amazing, the company could use a more accurate scheduling tool.

My tub and toilet were backing up. My dad tried to clear it, nothing worked. I called Rooter Man plumbing and they sent someone out here within an hour. The technician was extremely professional, he explained what was wrong and what needed to be done. Their prices were reasonable.Also, they left us some recommendations to replace our lines; we shopped around but I have to say they had offered the best prices. We have them scheduled for Monday to start the job. Will update after the work is done. Thank You Rooter Man Plumbing.

Called for a quote to get my septic tank pumped, which I always have paid $375 previously with another company which closed down. They wanted over $750 for the same job, possibly more. Be very cautious. They were upfront about the fees but astonishingly high, almost like they don't want to do this.

Rodrigo and Omar did a great job! They broke my driveway and repaired issue. Daniel was hard to deal with but overall plumbers did a wonderful job!

Excellent company - was able to accommodate me the day of my call. Sent SAMMY - who was very professional and knowledgeable. Cared about providing excellent service and explained all steps of his service and price in advance. Very satisfied.

I used this company more than twice and i have really happy how they come unclog my drain in less than 30 minutes! They clean after themselves when there done. I recommend this company to everyone.

He was very professional.

I was initially charged for a main sewer line repair, then was told I need a new sewer line from the street to the house, then was charged a second time to install the sewer line, total price was over $12K to install a 100 foot sewer line

Quick and professional, I'd use them again.

George was honest and professional . Will definitely use again.

Clean, quick, excellent, on time and dependable plumbers!!!