Best Water Backups in Dallas TX

Thanks for excellent work!

Late Saturday afternoon, Labor Day Weekend, my kitchen sink backed up after hosting a luncheon for 12. And, to make matters worse, my husband was out of town on his annual dove hunt. What a dilemma I was in. Sink full of dishes, and water backed up in both sinks. Help was needed. I decided to look on line and see if there might be a plumbing company that could assist me...and, I located Roto-Rooter's advertisement stating they were available 24/7. I called, got their answering service, who said they would forward my call to one of their plumbers. I was skeptical, but within forty minutes a very nice young man, Moses (Moises) Perez called, and said that he would be at my house within the hour, and he was. He did a quick assessment; discussed the his procedure, and asked me if I agreed to the plan/cost. Which I promptly agreed to, because it was both $$$ fair, and logical. Moses, was most considerate, using shoe covers, gloves, clean drop cloth, etc. After snaking my clean out valve, he even washed/cleaned up my patio. Wow, I was back in the dish washing business in about one hour. Very rarely, have I posted a review, but I was so impressed, and most appreciative of his prompt attention and professionalism I had to share. Thank you, Moses/Roto-Rooter, for saving my evening, and the rest of the holiday weekend for me! Dana C

Having to call a plumber on a cold, rainy Sunday to fix a leak flooding your garage isn't the most fun thing to have to do on a weekend,. But, if you have to do it, Roto-Rooter is the place to call.We had a serious backup of the kitchen sink, that somehow ended up flooding the garage through an old sink outlet. Called Roto-Rooter Sunday morning around 8:00 and by 10, Dan, one of their service techs was at the door. Have lived in our house 35 years we have had to call plenty of plumbers, electricians, carpet cleaners, etc., over the years, and none can compare with Dan. Great sense of humor, and fun to talk to, Dan was very professional in figuring out where the problem probably lay, and set about quickly fixing it, while explaining what he was doing every step of the way.We, of course, hope we never need a plumber again to fix a leak, but if we do, it will certainly be Roto-Rooter, and Dan, that we'll call.