Best Residential And Light Commercial in Dallas TX

The process was simple and the technician was out quickly. I was notified of his arrival 15 minutes ahead of time. Once in site, he quickly diagnosed the problem and resolved it.The technician Tony and Stephanie in the office, were consummate professionals. I would use One Source again!

Nothing but great experiences with everyone from Walker Air, and Billy was no exception. Good communication prior to showing up, friendly, and got the job done efficiently/cleanly/quickly!

First time using baker brothers and would recommend them due to their professionalism, clearly state the work, options and pricing up front, moved quickly through multiple tasks and cleaned up afterwards.

We have been using Air Force One AC for our regular HVAC maintenance. They come 2x a year just to check and replaced the filters.They merged with A-Star and we had our summer maintenance today. They left and said the system is working fine. Several hours later, the AC for our second floor does not work and it's very hot up there. Our nest says no equipment detected but no breakers are tripped. Called A-Star back and they said maybe we can get there tomorrow (so much for customer service). We can't wait. It's summer and it's freakin' hot. We called another company, they came, and said the other company turned off the air handler and didn't turn it back on!!! Are you kidding me!! Now we are out $95. So you decide if you want to use A-Star for your HVAC.Update 8/18/2022. The office manager called and apologize and gave us a $100 credit for future service. I called the next day 8/10/2022 to inquire what service was done since there was no statement of work left when the crew came a couple days before. She found the record but it's blank so she promised to get back to me. She never did. We had been paying $22 per month for maintenance which usually involve changing the filters and make sure the outflow pipe is not clogged. The last service done was in 2021 so I basically paid about $172 and received no service.

I called in the morning and Jerry was there that afternoon. He went straight to the problem and corrected it right away. Very polite and very professional!

Don't believe their free estimates. When they don't have work they will come out. When they have work, they will let you know you are out of your mind to ask for an estimate (would've been ok with you saying you are busy). I totally get that contractors are busy during these times, but when you accuse me of something that is so far from my character, I have to draw the line. The dude pretty much said i'm playing with contractors by asking for an estimate. The contractor said that he is making a lot of money with so many projects (after the winter storm) that he believes me asking him for an estimate is playing with contractors? I'm totally ok with you all never coming out to give me an estimate. No need to work with J National ever! When the work all dries up and some folks are looking for jobs to be done to their homes, I do hope this review will deter them away. That one contractor that called me is narcissistic. I won't name him, but i'm pretty sure most employees that work around him are aware of this as well.