Best Remodeling Work in Dallas TX

Mark did a good job diagnosing the problem we were having. He's knowledgeable, friendly and got us taken care of, as usual.

I called a few times, they never called back.

We have 2 toilets that were running…standard stuff.. probably needed new flappers and valves. Our usual plumbing company was busy with a big job so they recommended NTX. Super friendly on the phone and very accommodating with a quick appt. Their charge to just diagnose the problem was $154, which I thought an odd number and also steep, but I wanted my toilet fixed asap and they came recommended. Alex arrived on time and was very nice…and this is when things started to fall apart. He didn’t seem confident about how to fix the issue with the toilets. After a few calls to the supervisor, he arrived at the conclusion that both toilets needed new valves and flappers, but still not 100% sure this would fix it. I could hear the call - there was education on how to tell the brand of the toilet and explaining flappers. Huh? Really? The supervisor said it would be $425 to complete the job which I thought was outrageously over-priced. I myself have replaced a flapper before and know it is not that difficult. I called our usual plumber to ask what they would charge - $250ish. I asked Alex to call his boss /owner back to reconsider the exorbitant cost. Nope, he’s sticking with $425. I paid Alex the $154 for his time and sent him on his way. Hard lesson learned…don’t take a recommendation from your plumber. Looks like I’ll be watching YouTube videos and getting out my tools.

I had a plumbing issue that keep coming occurring every few months. Every plumber I called to service supposedly fixed it but didn't. I called these guys to locate the issue and they did. Its been at least 8 months since my problem and its still working good. Thanks guys.

Very quick service, fair prices and a great overall finished repair. Looking forward to completing the job with them. Employee was on time, which is rare! Was great to see. Very good about keeping the area clean and organized. I'll be using them again!

Their plumber is cute ...