Best Kitchen Design in Dallas TX

I am a small business. I called out Drain Dr yesterday for a clogged toilet. They ran 100ft of cable and were unable to clear it. They also mentioned there was a lake behind our fence, clearly indicating an issue. They ran another 50 ft and still could not clear it. They then said we should call the City and charged us $296. For an issue they could not fix and after they had seen the lake. City came out and cleared for no charge. I called to discuss with someone as I thought the charge was exorbitant for NOT having fixed anything at all. I was passed to 3 different people, having to retell my issue each time. Ultimately the gentleman I spoke with went on about how much it costs to drive to the facility, spend time there, insurance, etc. I'm a business myself. I don't expect a service for free, but I do expect a plumber to fix an issue OR have a bit of consideration on the charge if they do not fix an issue they were hired to do. I'm certainly willing to pay the service charge to come out, I get that, but when they saw the lake they should have stopped if they knew it was a city issue, not charged me more to run more cable. As a business owner my job is to provide a service. If a client is not pleased or if I'm not able to provide that service, I would absolutely want to accommodate the client within reason. Drain Dr had no interest in doing so and repeatedly told me how much everything costs on their end. Okay. I hear you Drain Dr. I will surely call someone else if needed in the future.

I did a google search for a friend in Dallas who needed plumbing service. I stumbled across Koen Plumbing company and had to give them a call on behalf of my friend. They gave a timeline to show up and fix the issue and they turned up as promised.