Best Heat Equipment in Dallas TX

Steve was great!!!!!

The crew showed up early, were very professional, prepared and courteous. It was a difficult job but they were efficient and tidy. We appreciate the great service.

We had a followup request after the toilet was repaired but still leaking. Junior was helpful and looked at it on time.

Great experience. They came right out. Fixed the drain line and left the area cleaner than it was before. I will use again.

WARNING - DO NOT RECOMMEND THIS COMPANY! Approximately 4 years ago we had 2 new AC units installed by A Star and have had no issue until this year. One unit stopped working and we called to have them come out and determine the issue. After cancelling on us twice and then finally coming after a week from the first contact, the technician told us our condenser was not working and requested a paper trail of our maintenance to have the warranty cover the part. He said he would request the part without the paperwork and would let us know. After 2 weeks of hearing nothing, I attempted to contact the office to get an update on the status and was told a manager would contact me, Jeremy. NO CONTACT. Then I called again and was told Stacey would reach out to me but they were in a manager meeting. It has been 3 days and still NO ONE has attempted to contact me. Now we have had another company come out and were told that the condenser was not the issue but that the previous technician CUT the low and high pressure switches and compressor 2nd stage solenoid wires, which by the way may in fact VOID our WARRANTY!!!! Simply put, the technician had no idea how to fix our unit and the company's NONRESPONSE to returning my call for an update on our unit is UNACCEPTABLE! I would definitely NOT RECOMMEND this company for your AC repairs! Make sure your repairman knows what they are talking about and are reputable! Good luck!UPDATE: Although the company has responded to my review, again NO CONTACT has been made to rectify or even reach out to me regarding this situation. Par for the course on how the whole situation has been handled! Next steps, the BBB!Unfortunate that it has to come to this, it's called Integrity, you should do what you say you are going to do. Everyone makes mistakes, but you should at least own them and TRY to make adjustments.NEWER UPDATE: Owner contacted us and has rectified the situation. Turns out the coil and the high pressure switch were both bad, they have replaced and the unit is working now! Thank you for making good on your work and standing by your company.

Professional & knowledgeable. I put my faith in experience and confidence. This outfit is my ONLY plumbing contact. Let the DIYers and “weekend warriors” do their thing, then when you need “real” help...call Phantom.

We called Texas Service Plumbing for a leak repair in a bathroom. Wasn't an emergency but was a major nuisance and needed to be repaired. Alejandro came out the same afternoon and quickly fixed the problem at a very reasonable price. Very thorough clean up after the work was completed. We will definitely give Texas Svc Plumbing our work on future needs. It can be a major stress point when you have to hire someone to make home repairs but this was a great experience and we are totally satisfied.

I called in the morning and Jerry was there that afternoon. He went straight to the problem and corrected it right away. Very polite and very professional!

I been using this company for years and never disappointed. Very prompt, knowledgable and i have had every single issue solved each visit and on the first appointment. Thats a pretty big deal to me? I will say that this time, this man was my favorite!!!! My husband felt the same way. Wonderful person and worker.

Our hot water tank broke and we were in need of a new one fast! We called Wilson and we were able to get same day service which was very nice! The guy who replaced our tank was very clean, very nice and had us taking a hot shower again in no time! Thank you.