Best Sewage Cleanup in Columbus OH

In July of 2020, we had Roto-Rooter come out and clear our sewer drain. The tech did his job and told us we had a 1 year warranty if we needed them to come back out. He had been here for a couple of hours. The very next day, we had another tech out here because the drain ended up still being clogged. Fast forward to last week when we had to call to have them come out AGAIN due to water back up from the drain. When I mentioned the 1 year warranty on the drain repair, she said the drain warranty’s are only 6 months, she then looked at our account and said “ah, I see” then proceeded to schedule the appointment without saying anything else. When the tech arrived today, he quoted us over $500 but so graciously gave us $75 off (which is a promotion they always run), however we were expecting this to still be under warranty from the last visit given the conversation with the rep on the phone. We paid $428 for the service today and after going downstairs to test the water draining from running a load of laundry, we found BLOOD all over the wall! (I noticed a cut on his arm while he was taking his equipment back to his vehicle). We are so frustrated and will call another company the next time.

The Gentlemen who came this morning were great! And I learned something new about my toilet! Thank you so much!!

Trevor was polite, professional and punctual. The job even ended up costing me less than originally quoted!

They did an excellent job! They answered all my questions, were very informative of what they were doing and what was going on. They were very nice and did great work. I will definitely be referring them to friends and family in need of help with water issues.