Best Service in Columbus OH

Great job. Very pleased!

That's a good place the best place to get your plumbing done they do everything for you very well experienced people

Our toilet kept backing up and we couldn't figure out why. So we gave these guys a call. They sent someone out right away and figured out we had issues with our pipes. They were able to get it fixed in a timely manor and we professional the whole time. Was hoping for an easy fix, but they sure made the process an easy one.

We woke up to a leaking sump pump pipe that was ready to burst. We called Benjamin Franklin plumbing, they said it would be between 8-9 am, but the plumber called us and was here at 6:45. He replaced the sump pump and was in and out in 30 minutes. Saved our basement!

This is a warehouse

Jerry and his team were top notch. They helped replace an instant hot water heater in a pinch. They were extremely responsive and especially fair on pricing considering the speed we needed the job done. They didn’t try to upsell me on gimmicky extras or service plans we didn’t need. We needed a solution and Jerry provided one quickly, professionally and at a fair price.
Look to integrity if you need honest service and quality work. Thanks!

Tom is very knowledgeable and efficient in his work. He brings good information to share regarding the care for long term operation of our HVAC system.

Thank you so much for coming to rescue our emergency plumbing leak. Gabriel was promp to reply and quick to come help us. We called His Grace Plumbing because he repaired another issue we had with a gas line a year ago. This time we came to our home at 6:30pm when we couldn’t find anyone. We had water pouring out of our kitchen cabinet through the ceiling, down the wall and into the basement. He saved us a lot of stress and worry as he fixed the issue with honesty, didn’t try to up charge us and was available when the big name companies expected us to have an emergency wait for two days!

Thanks so much.

Well to be totally honest the service was very informative and my technician was really helpful in my options and polite. I highly recommend them for a professional and honest quote

They did a terrific job replacing my sewer pipe and they left everything looking neat and clean. I would definite call them again for any plumbing service.

I filed a claim with my home warranty company for a plumbing vent issue we were having in May 2020, and was unfortunate enough to be assigned RooterMan to work with. i’m pretty sure the home warranty company picked the absolute worst business in Columbus to contract with so they could get out of their obligations, because that is exactly what happened.

RooterMan sent a tech to look at and diagnose the issue, he told us we would have to have a smoke test done to identify where the problem was coming from, and that it was obvious work needed to be done. From there it was radio silence. A couple weeks after he was here we called the warranty company to see what was going on, and they told us that RooterMan indicated that nothing needed to be done and they closed the claim, which directly contradicted what the tech told us while he was here.

I called RooterMan to see what was going on, and over the course of two weeks, called and spoke to the owner four times, and every time he was completely clueless about what was going on with his own business and said he would give me a call back each time (spoiler alert, he never contacted me once). Finally he had obviously started screening my calls, and I know this because he was dumb enough to answer after I immediately called from a different number. It’s now been over three months and I’ve still yet to get that call.

Thanks to the unprofessionalism, lack of care, and terrible customer service, I’m now in a permanent limbo with my claim, which I’ve accepted in just going to have to pay for myself. Save yourself a lot of headache and look for literally any other plumber in the city to work with.

I called them because one of the trucks was driving up 315 so I let them know I had a peppered windshield but they didn't seem to care

I CALLED RITEWAY PLUMBING ON 10..31..2019 ..TO HAVE SOME PLUMBING WORK DONE .I PAID HIM ..TIM FANNING IN FULL TO DO THE JOB..BUT HE CALLED ME AND SAID THAT HE HAD TO LEAVE TOWN THE NEXT DAY. BUT HE LEFT AND NEVER CAME BACK TO DO THE JOB..I PAID HIM 600 HUNDRED DOLLARS. HE TOOK MY MONEY AND LEFT TOWN..HE STILL OWES ME MY MONEY. I WOULDN'T RECOMMEND HIM TO ANYONE. I THINK HE IS A CROOK. MY OPINION IS TO NOT REFER HIM TO ANYONE ELSE. HE IS A SCAMMER.
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