Best Testing|Filtration Systems in Colorado Springs CO
Plumber
Pete is the man, will call you guys again. He came in and did not even have to be as awesome after hours. He saved our butt. Will call you guys again. Thanks pete. Cool dude
1895 Main St, Colorado Springs, CO 80911
Plumber
Luke did an excellent job, and I would definitely recommend him and this company again! I received over 6 bids to install a water heater and he gave the best price, best equipment, and quickest installation of all the bids. He was able to do the install the day after the water heater arrived from Denver.
Colorado Springs, CO
Plumber
Called at 10pm, Zach called me back, and was at my house by 9, cleaned my basement and new water heater installed by 2:30pm with a phone call at every juncture. Rarely do you experience good customer service like this anymore. I will most likely not call anyone else for my plumbing needs! The quick turnaround, and being treated like a real person is well worth the $$ in my mind. Thank you to Zach!!!!! What a guy!
3645 Jeannine Dr #212, Colorado Springs, CO 80917
Plumber
I've been in my home since 1985 and always had a problem with tree roots. To avoid further basement flooding, we called FlowRite since our usual drain tech was not available .
Damien came out and opened the drain. His equipment was too small to actually get through all of the tree roots at 28 feet. He managed to remove roots about the size of a small coffee can, which partially opened the drain. That was all he was able to do. There is still an issue with the remaining roots and the rest of the line. No mention was made about coming back to completely clear the line.
We have dealt with this problem for more than 30 years and always had great people to resolve our issues. Even though we called during business hours, we were quoted the after hours price of $262 since the tech would get there after closing. Damien, however, charged the day rate, for which we are really greatful.
Usually techs from CutRate, Southwest Rooter, Cyclone and Jerry's Drain Service can cable the main to the street two times in less than 30 minutes.
Unfortunately, we had someone who had the wrong equipment and could not get past the roots but did pull enough roots out to open the clog. We understand that he is an apprentice and working within his own knowledge base.
I assumed if an issue came up, they would simply return free of charge. Every other service company in the last 35 years has stood behind their work - no questions asked.
From the phone conversation I had with Jennifer, it sounds like FlowRite does not stand behind their work. They offer no guarantee that this won't happen again in the very near future. I know I still have an issue. A manager was supposed to call, yet it is two days later and we haven't received any communication.
I asked our old service tech, the only previous provider still in business, to come back and sweep the main again. He charges less and actually does a great job, and always guaranteed his work for 30 days... not that we've ever had to call him back in that period. He's helped us at least a dozen times, but was unable to respond to our backup this time.
We remember when FlowRite was a new company and customer service was a priority. We were excited about the new company, because we thought it would continue to provide prompt, quality service at a reasonable rate.
We have waited over a year for an estimate for complete replacement of all our house plumbing. One estimator came out from the service dept., said project was beyond his capabilities, but he would refer us to another dept for follow-up. Three calls during the last year have resulted in no follow-ups. I guess they are not interested or this is beyond their scope and they assume we will walk away.
We are frustrated and saddened that this young company has stepped away from the great service and cooperation we saw in the beginning.
Damien came out and opened the drain. His equipment was too small to actually get through all of the tree roots at 28 feet. He managed to remove roots about the size of a small coffee can, which partially opened the drain. That was all he was able to do. There is still an issue with the remaining roots and the rest of the line. No mention was made about coming back to completely clear the line.
We have dealt with this problem for more than 30 years and always had great people to resolve our issues. Even though we called during business hours, we were quoted the after hours price of $262 since the tech would get there after closing. Damien, however, charged the day rate, for which we are really greatful.
Usually techs from CutRate, Southwest Rooter, Cyclone and Jerry's Drain Service can cable the main to the street two times in less than 30 minutes.
Unfortunately, we had someone who had the wrong equipment and could not get past the roots but did pull enough roots out to open the clog. We understand that he is an apprentice and working within his own knowledge base.
I assumed if an issue came up, they would simply return free of charge. Every other service company in the last 35 years has stood behind their work - no questions asked.
From the phone conversation I had with Jennifer, it sounds like FlowRite does not stand behind their work. They offer no guarantee that this won't happen again in the very near future. I know I still have an issue. A manager was supposed to call, yet it is two days later and we haven't received any communication.
I asked our old service tech, the only previous provider still in business, to come back and sweep the main again. He charges less and actually does a great job, and always guaranteed his work for 30 days... not that we've ever had to call him back in that period. He's helped us at least a dozen times, but was unable to respond to our backup this time.
We remember when FlowRite was a new company and customer service was a priority. We were excited about the new company, because we thought it would continue to provide prompt, quality service at a reasonable rate.
We have waited over a year for an estimate for complete replacement of all our house plumbing. One estimator came out from the service dept., said project was beyond his capabilities, but he would refer us to another dept for follow-up. Three calls during the last year have resulted in no follow-ups. I guess they are not interested or this is beyond their scope and they assume we will walk away.
We are frustrated and saddened that this young company has stepped away from the great service and cooperation we saw in the beginning.
Colorado Springs, CO
Plumber
Priority Plumbing has come out to my house several times for many different things. Every time they come out the plumbers are knowledgeable, friendly, and very willing to share information with you about whatever they’re doing. Solid company and I would recommend them without a doubt.
712 Clark Pl Suite #150, Colorado Springs, CO 80915