Best Bathtub /Showers in Colorado Springs CO

I was very excited to work with Bill's Plumbing. I received a recommendation from the BNI group that this was a good plumbing company to go with. I scheduled an appointment for 11am Friday. Then, I received a phone call asking if I could reschedule to 8am. Mindy or Amanda at the desk apologized for the early time. I took one for the team, moved my schedule around for the day, and said yes to 8am.

Mike didn't show up. No phone call from him. No phone call from the office. At 9am I was rushing to my next appointment across town. I called the front desk and spoke with Mindy. I added why no one called me about the no-show and why the plumber didn't show up. She replied something to the time of Well, it's the owner and he had another appointment and was trying to get that done. I don't understand why I took one for the team to reschedule when this guy decides to have a conflicting appointment.

Finally, Mike calls while I'm driving to my next appointment to say I'm ready to come over. I was furious. I asked why he didn't call to tell me he wasn't going to be able to make it. Well, I was double booked and I don't start my crews till 9 and I've been so busy.... And it was just all excuses. I'm a principled person. If this company can't respect my time and communicate, then I think that's a good indicator of the type of work they do. I caution you if you decide to use this service.

Installed a dishwasher for us and did a good job, however they were VERY high priced.

Mark took care of everything that all the other plumbing companies couldn't even figure out! Definitely call this company first before anyone else! You won't be let down

“We had to have our 16 yr old water heater looked at, which we figured would need replaced. Colin was on time and very friendly and courteous. He was very knowledgeable about the product and even our old system. Once I decided on the new system, he had to go pick one up. He was back in an hour or less. Then he said it would take about 3 hours to take out the old and install the new. I think it only took him an 1 - 1 1/2. He was very efficient, kept my house clean and I was very surprised he was able to do it all himself, even with the stairs! He explained everything before he left and said to call him if I had any other questions. For calling Roto-Rooter at 11:30am in the morning, to having a newly installed water heater by 5:30pm, I wish all issues were as simple as this. I would also love to have Colin to work with anytime again. I will recommend Roto-Rooter to anyone who needs them! Thank you for the amazing service!