Best Water Removal in Cincinnati OH

Utilized service for sump pump issue. Maurice was the consummate professional!!

This man grew his own shadow and started from the bottom and is an amazing worker. You can tell over the phone thats hes not only a professional but it felt like I was talking to a friend. In the end the prices and honesty showed how much he truly cares about our community. Id give 10 stars if I could. He even installed a free water heater for my aging mother.
I was like wow!
Call him !!!

Seth was great. Very knowledgeable, but cautious, and had what he needed to complete the job.

I gotta say I’m very happy with my new roof install by Wingate. Matthew was very helpful in our decision making on what best suited our needs. He made it manageable dealing with insurance and making sure he was keeping our best interest in mind while doing so. His crew did a wonderful job and the roof was a one day install which was very nice!

We needed a sump pump replaced and our technician Curtis Sword was very knowledgeable and explained my options on replacing. He did a fantastic job and included a discount on the invoice. I would recommend Roto-Rooter to anyone. Feeling much better now as I do not have to worry about our basement flooding. Thank you very much Curtis.

I can't say enough good things about this company. Brandt junker and his team are very professional and they treat you like a person and not just another number. When I talked with him I could tell he was a man of integrity and honesty. He and his team were able to detect and pinpoint the exact location where my leak was originating from. It made the plumbers work easier and has gave me peace of mind. If you notice you have a soupy yard or it has become a swamp overnight I highly recommend you hire his company to find the exact location of your leak!

Scott did a fantastic job. Very thorough and up front about pricing. Professional and courteous the entire time. Kacey was great too. I spoke with her when I called Roto-Rooter. She was very helpful and got help to me in a very timely manner-within an hour! Roto-Rooter has great coupons too that they honor. Thank you!

I have called this company for various issues (tree roots, hot water heater, shower fixture overflow, etc), they deliver quality work!

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00