Best Sewage Lines in Cincinnati OH

Bill Williams did a fantastic job both times he has worked on our house. He replaced a water heater on one occasion, and our kitchen sink the second time. The work was done right the first time, and everything was very clean. I can't recommend B&B enough!

My disposal broke and my warranty company took over a week to respond to the claim. I contacted Rotorooter and they showed up the same day. I was back in business in the kitchen just like that. I appreciated their response and professionalism. **Thank you!**

Corey and Phil were great. They were both very professional and personable. The work was done in a timely manner and fast. On another note my wife claimed she smelled gas after the installation. I contacted Shelley who also was very pleasant and professional on the phone. She stated she would contact Corey about the matter. I spoke with Corey, whom at the time was in Harrison; informed me he would come back to make sure things were go to go. Most companies would have waited until the next day but Corey came back to my location at approx. 6:15 pm to verify all fittings were installed correctly and there were no gas leakage. That say a lot about Neyer and the employees working for you. Thanks again Neyer, Corey, Phil and Shelley

First time customer, and super impressed - with the attitude and the professionalism of Collin, the plumber who came out for the service call. Good communication, seemed genuinely to enjoy the work, clearly highly skilled, cleaned up after the work. All boxes checked for a top choice! And the work on tme and materials rather than a set price per job seems most economical. Thank you thank you, Feichtner Plumbing!

I had recently moved and had to have service to my washer. Jake had to change the supply valves on my water lines so it wouldn’t leak. He was thorough and explained what he was doing. Left my area clean and wiped up! Great job Jake thank you.

Great service and highly professional. Confident, quality, fantastic workmanship by service technician, Brian Sharp. Brian took the time to explain some helpful details aboutthe work performed. He cleaned up afterwards and took pride in the work. Brian is a meticulous person. Highly recommended!

Nathan was very nice, thorough and transparent about the work required. In addition he happen to have discovered we believe one of my mothers rings. We think my Dad may have dropped it in the process of putting it away somewhere safe and secure. We were very appreciative!
He did a great job!

These guys came out and fixed our plumbing issue emergency within 30 mins. They arrived on time was very professional. Even took the time out to explain future issues that need resolved & explained the process of everything . I highly recommend them. And will be doing future business with this company!

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00