Best Drain And Sewer Clearing in Cincinnati OH

Unprofessional!! Extremely Rude! I Will Never Use Them Again and suggest you do the same !!!! Approximately 2 years ago I started using G&K plumbing in a rental property that I was having plumbing issues with. The first experience I was treated nicely and billed fairly. Since then, their attitude and billing treatment has changed immensely. I have had other issues arise with this property and have called on G&K multiple times (my mistake). G&K (the actual plumber) may eventually get the job done but the office staff (the family )-this is a family owned business, is the most rude, unprofessional group of individuals I have ever come across. They have scheduled appointments and have no showed, no phone call, no apologies, to either my tenants or myself who took the entire day off work to meet with them. Then they rescheduled days down the road, after we had already been waiting days for them to come. I have always paid G&K promptly, even though (in some cases) I have had question regarding their billing and repair details. When I query them, they are uncooperative and have treated me like dirt! Insulting me for asking questions and telling me they will answer the questions when the bill is paid. They are reluctant to answer anything! My last inquiry turned into a screaming match, with them accusing me of not paying a bill for over 3 months when in fact the bill was 3 weeks old and the only reason I hadn't paid it was because they hadn't returned my 4 previous phone calls (that they said they would return) regarding the details of the repair.

If that's not enough to warn you away from this company, one time the plumber cut the wrong pipe (water everywhere), created an enormous mess (that I needed to clean up), damaged ceilings tiles due to the spraying water and then charged me to fix the pipe they wrongfully cut (which they eventually had to re-repair because it wasn't repaired properly the first time). Take your chances with G&K,.... My opinion, take your chances on another plumbing company!!!

Cody and Brenden came out and installed a new water main shut off in the house. I only had one at the street and in the crawl space. They were very sweet and professional and did an amazing job. They made sure everything was cleaned up before they left. I highly recommend and will use them for all of my future needs.

Impressive team of professionals who made the entire process fast, easy and very affordable.
I highly recommend this company!

Excellent service! Audrey arrived on time and performed my furnace maintenance and safety check. She answered all of my questions, changed my filter, and gave me peace of mind-priceless. She was a pleasure to have in my home. Thank you!

My parents called HELP when their sewer line backed up into their home because they saw the ad that they will unclog ANY line for $97. Well when HELP got their they quoted them $5900. Then after they started the job they put a camera inside and told them them it would be another $2000 to flush out the line. Overall they ended up spending $7995. My parents are 82 years old and on a fixed budget and I feel they were misled by HELP. The worst part is after all was said and done MSD came out and said they would have blown out the line for them for FREE. The people at HELP come across as very nice but they are not honest. They also offer a 100% satisfaction guarantee. Well my parents are not at all satisfied and still have a looming credit card bill.

They replaced the water line from the meter to the house. There was one issue which they came out and addressed promptly. The personnel were very easy to work with. Stiĺl need to wait for the soil to settle in the 4 foot deep trench and around the meter.

Best in the biz! Everything you would ever want in a business in your greatest time if need

Saul called as soon as he was on the way. That really helped me to watch for him.
What a great guy!! Very knowledgeable and friendly. He treated me like one of the family and I highly recommend this company. Everyone I have talked with or have helped me have been so sweet and kind.
I have often thought they had the perfect name for their company..Best Plumbing because in my opinion, they are the best.

We are very pleased with the services provided by Benjamin Franklin Plumbing. We have called them out on multiple occasions for simple repairs, a master shower demo & install and even emergency services. Ethan especially is great to work with. He has been assigned to help us on estimates and emergency repairs. Ethan is always very professional, transparent, and does a great job.

Additionally, Bill, Jordan, and two others (I unfortunately forgot their names), did an incredible job on our master shower and exceeded our expectations. We highly recommend Benjamin Franklin Pumbling.