Best Circuit Breaker in Cincinnati OH

customer service was terrible. when I called the person that answered the phone did not state the companies name I was a little thrown off so I ask is this Frank Niesen. This person replied he isnt in Im like is this the company he was like you didn't say the company Frank Niesen is a person and hung up on me. I will take my money to a company that's wants it.

Maurice was helpful and professional.

Abby was absolutely amazing! Prior to doing any service, she asked me to tell her if my concerns. She was very informative, consultative and complimentary. Helped me to understand that my home was in good standing and that I didn’t need any service today. Recommended some of HELP’s products for maintenance and care and wished me well. Availed herself through the company if I had further questions or concerns. I offered to buy her lunch and she wouldn’t let me ☺️HELP was everything that their TV commercial promotes! Abby deserves a raise!

12/20/2013 - Toilet was backing up into the shower drain. Called Roto-Rooter in the morning and they were out within 2hrs to fix the problem. The service technician was very pleasant and knowledgeable. He did some diagnostic work and told me what needed to be done to fix the problem and quoted a price. He went to work and fixed the problem. Great experience. I would not hesitate to call them again.

I recieved 4 estimates for my hot water replacement and the professionalism of Five Star Home Services was by far the best of all the companies. The installation crew were very courteous, neat and knowledgeable. The recommendations that were made fit perfectly with my plumbing needs. I have already recommended this company to friends and family. I will only use them for all of my future plumbing needs!! 5 star company!!

Called Herrmann Services ( no hot water). Scott arrived 1.5 hours after calling. He was very professional, polite, knowledgeable-even with the bad news ( new tank), he was very comforting. Installed, hot water again, and he cleaned up his mess. Sad/ happy. Highly recommend. Melanie and Patty are great, as well. They keep it going. Thank you.

Nathan was amazing ! He came out same day , gave us a quote , helped us break down pricing and financing and got to work the next day ! We appreciated how detail oriented he was , on time and kind he was. He installed a kitchen sink and faucet for us , then washer and dryer hookup with brand new water lines and plumbing. He worked extremely hard and we’re thankful for him!

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00