Best Burst Pipes in Cincinnati OH
Plumber
Blake did a great job and was super polite and respectful
24 Whitney Dr Suite A, Milford, OH 45150
Plumber
Plumber
John came out a fixed a main sewer drain clog that had been an issue. I called and that day, not even two hours they had taken care of the issue. Very friendly and efficient!
1095 Nimitzview Dr #404, Cincinnati, OH 45230
Plumber
24 HR Emergency Plumber Cincinnati Inc uses top of the line materials such as type L copper pipes and high-end tankless water heater. The plumber is very knowledgeable and applies the latest technology to replace my old sewer line under the foundation slab with minimal excavation to the house.
2300 Montana Ave ste 21, Cincinnati, OH 45211
Plumber
They replaced the water line from the meter to the house. There was one issue which they came out and addressed promptly. The personnel were very easy to work with. Stiĺl need to wait for the soil to settle in the 4 foot deep trench and around the meter.
1329 Suite 105 E Kemper Rd, Cincinnati, OH 45246
Plumber
I had a small leak in between the walls and the foundation in my basement. I could hear the the water spraying out of the ruptured pipe. It was late and I wasn't sure I could fix it. I called Roto-Rooter and they sent over Russell M. He was great. It was about 1:30 AM and he was on his game. He quickly identified where the leak was and explained what he would have to do and provided me with an estimate. He was done in a flash and now we are dry again. Great service and great job!
2125 Montana Ave, Cincinnati, OH 45211
Plumber
Kyle and Brent came out to install a water heater today. They were both very professional and polite. Arrived exactly when they quoted a week ago and worked diligently to get the job done in a timely manner while not sacrificing quality. Would highly recommend.
Cincinnati, OH
Plumber
Scott did a fantastic job. Very thorough and up front about pricing. Professional and courteous the entire time. Kacey was great too. I spoke with her when I called Roto-Rooter. She was very helpful and got help to me in a very timely manner-within an hour! Roto-Rooter has great coupons too that they honor. Thank you!
50 E Rivercenter Blvd #466, Covington, KY 41011
Plumber
First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
---------------------------------------------------------------------------------------------------
Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.
We now have water leaking under the floor it will not dry up even after using a shop vac.
I would like my money back $480.00
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
---------------------------------------------------------------------------------------------------
Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.
We now have water leaking under the floor it will not dry up even after using a shop vac.
I would like my money back $480.00
255 E 5th St #2500, Cincinnati, OH 45202
Stay away from this guy! Called at 5:00 said he would be an hour 7:45 finally called him and didn't even care he lost the job!
Cincinnati, OH 45230
Plumber
We had a gas leak here in my duple Duke cut it off and they ce to make the required powers. Well they didn't fix it properly and when Duke came back out it failed ins I ection. He didn't pressure test the lines after the repairs were made. Then they refused to send someone to make the required fix. So now we're just stuck in limbo. Other plumbers dont want to go behind them and we have no heat, hot water or stived. Which all ran off of gas. Really bad business. Be careful or you'll be stuck too.
Cincinnati, OH