Best Leaking Sewer Pipe in Chicago IL

I just bought my first condo a couple months ago and the pipes under my kitchen sink started to leak. Of course I tried Roto-Rooter - they're the only plumbers I know by name. I was very happy to work with Grant (3176)! He was on time (he even beat me home) and was speedy. He knew what to do right away and even gave me explanations about everything under my sink and the parts he was replacing. I will be requesting him if I need any work done in the future. A little pricey but if the service is good, the products are good, and I'm happy with the result - I don't mind paying a little more! :)

Jesus was incredible. We had an issue with the kitchen sink leaking and garbage disposal not working. He was able to come fix the issue first thing the following day. He was super helpful in explaining the core issue and how to fix it. He was quick, knowledgeable, responsive, and a great value. Highly highly recommend for any plumbing needs.

Very professional and punctual service! Eugene was extremely informative and friendly. I absolutely recommend First Chicago Plumbing.

A high level of expertise and friendliness provided by everyone I came into contact with. Service is prompt and thorough and I will definitely call again when needed. Diego helped me with the job and he was very professional and communicative. Thanks!

Called them on October 14th with an emergency.
My sewer line was clogged.
Jeremy came out a few hours later and rodded out the main.
Took a couple of tries but got it cleared.
Jeremy cleaned the area and left.
Will definitely use them again in the future.

Wow!!!! What an amazing company!!!! I would give them 10 starts if I could. We recently purchased a house in December and with in a few weeks it reeked like sewer. We had multiple company’s come out, no one could fix the problem but of course they charged us for work we didn’t need and didn’t fit the smell. We have a 18 month old, our new house smelled so bad it was giving me a headache. Thomas came out and he was determined to figure out what was causing the sewer smell. He was able to figure it out and they fixed it!!! They showed me what they were going to do and told me what the total would be for the work. They were very professional, reliable, friendly and honest( which is hard to come by in plumbers) I would highly recommend them. I will using them again for all of our plumbing work and referring them to everyone I know. You truly can’t go wrong with hiring them.

I had Doc Mechanical out to swap out my shut offs for my spigots and Eddie noticed that my main shut off was broken. He let me know know and swapped it that day. A couple months later I called because I was adding a bathroom in my basement. They came out the next day and started work and finished quickly. The whole crew does impeccable work. I’ve recommended them to multiple family and friends who have also used Doc. Great people

They did radiator and plumbing work for us. We found them professional, friendly, and they did great work. Will definitely use again.

I had a big problem at home with completely clogged bathtub. That was in the evening and we couldn't even use it. I called this company and the plumber named Ben came and did the miracle job. I say miracle, because there was a problem with access to the pipes, since we live in quite old building.Ben, as well as the office lady were very nice and professional. The whole service was fast and they were courteous enough to waive some fee for us.I will definitely call the again if any plumbing issue should occur in the future!

We had a backed up drain and Bob was out to clean it out. What was supposed to be a routine job turned into a nightmare. He came in and a few minutes into it he stared there was a problem. His tool was stuck in the pipe, and we may have to open the wall. This being a newly remodeled unit this was not what we wanted to hear. He proceeded to try and retrieve it for a few hours, Jesse came out and we discussed options. One was to cut and leave the tool in the drain or we cut open the wall and pipe to retrieve it. They would then patch the pipe but we would be responsible for the repairs. I explained that this was not the best situation for me but what else can we do. Without a bathroom the unit could not be occupied. So we vacated and let them do their work.
We set up to open the wall and they cut the pipe out make their repair and it was to be done. Or so I thought. During the process they left the faucet open and all would’ve been fine but the repair they may leaked just as if it was a second faucet. It was a copper pipe and rather than sweat (weld) they installed this make shift sleeve and never tightened it. The unit was flooded and worse of leaked to several units below. We were able to dry out the unit and With the patching that had to be done it was like redoing a bathroom all over and they did not pay for any of it.
To make matters worse our neighbor got the grunt of of the water in her bathroom and it needed repairs. I spoke with Jesse and explained that things happen and we will make do with our unit but the neighbor needs to be covered by them. I expected to be able to preset the neighbors repair invoice and have no problem I felt it was reasonable and having paid for all other work out of pocket I felt this was the least Captain Rooter could do. Since presenting the invoice I have had nothing but radio silence. It’s unfortunate as I believe that all the cost should’ve been Captain Rooters but for the sake of putting this behind me I only asked they cover the neighbors damage.
I chose to share as this in hope that before they are considered for a project I relay how they performed for me. I believe it says a lot about a company by how they handle problems with their clients. I am not sure how to share pics or videos here but I’d love to share as I believe they paint a picture of the quality of work.

Stay healthy.

Any company that would employ Scott Treiber is totally untrustworthy