Best Flood Prevention in Chicago IL

I've used Roto-Rooter twice and had a great experience in Hoffman Estates. Clogged drains are a nasty job for anyone, but they professionally and promptly fixed my drain. Clean, prompt, very knowledgeable service technician. I really appreciated the phone calls to let me know the tech was delayed and the notification of when he would arrive. Very helpful. I'd use them again and recommend them highly.

Thought it was ejector pump that needed replacing, but it was only the valve. Honest, professional service. Will use this company again. Highly recommend!

Apex is my go to plumbing company. Chas was here to fix a shower for us. He is polite, efficient and so capable. He quickly diagnosed the issue and had it resolved for us right away. I will always call Apex for plumbing issues and would recommend them to anyone!

Quick, efficient and friendly!

I have used Loves Plumbing and Sewer twice now. Both times I contacted John outside of normal business hours and he answered and spoke with me immediately, and scheduled a visit the next day. Last summer I needed my kitchen sink replaced on short notice and he did it right away for a very reasonable price. The sink has worked perfectly ever since.

More recently, I had begun having water back up around the drain outside our basement door during the heavy Chicago rains that have been slamming our area in May/June 2020. He and a member of his crew showed up (both properly masked due to the ongoing pandemic) and quickly scoped my sewer line and cleaned out the drain leading to my catch basin in no time. He is clearly knowledgeable and wastes no time in assessing and correcting the issue. These were (by far) the smoothest and quickest service visits I've ever had. And his rates were more than fair.

I cannot recommend them highly enough. I feel lucky to have finally found the rare plumber who I can trust to get here quickly and fix something right without charging me an arm and a leg.

I thought working with Apex was the best option after reading all the positive reviews, but that was a costly mistake. I called them for two things, to fix a leaky gas shut off valve to our furnace and to install a flue pipe from our water heater out to our chimney

The technician said he couldn't fix the shut off valve and had to use a new one, which was fine. It was a small part and the cost was more than I had expected but I went along with it. The flue pipe is the project that infuriates me more. He said he could do the project and gave me a quote of almost $800. (I'm just going to round up) I thought that would include a liner that would go up our chimney in order to properly ventilate out. He went out to buy more material, came back, and got to work. I gave him his space to work and didn't supervise.

Once he left and I inspected the work, I had instant regret. I had paid for something that looked like a handyman job and did not look professional at all but at least we were safe from inhaling any exhaust.

Today, I had another professional company come out to install a new water heater. They informed me that there is no properly installed liner and that all the exhaust is traveling up and has nowhere to go but to come back down. We have to properly have the chimney lined and then they can install the new tank. So now, I will have to undo the work that the APEX technician did and have it done right. I'm especially infuriated because this is a safety issue. We've been inhaling exhaust for the past three months without even knowing it! I would seriously consider using another company when it comes to issues with furnace and water heaters.

In response to Apex support’s comment:
“Apex took you out of your dangerous situation and can not be responsible for the condition of your water heater or chimney.”

Connecting a flue pipe to an unlined chimney is not fixing a problem and does not take us out of a dangerous situation. Also, I did not blame Apex for the condition of my water heater or our chimney, my comment is about the work itself and service.

Had the technician recommended for me to have our chimney lined first, I would have done that considering it was October and the weather was more suitable for that type of work. Instead your technician had no qualms about moving forward, charged us an inexcusable amount of close to $800 to add a flue pipe to an unlined chimney, which does nothing to fix our problem. (photo attached)

He also said our water heater was a 20 gallon heater and gave me the impression that it was in worse condition than it is. He also said he could install a new water heater (apparently he thought it was OK to install a new heater without a liner) but I had my misgivings about having any additional work done.

Our water heater is actually a 40 gallon, and the new technician Im working with assured me that while our heater is old, it’s a good brand and will fortunately last until we do the proper repairs to our chimney. His words were more or less, if you’re going to do the job, let’s make sure we’re doing it right.

In addition, I would have much rather preferred a phone call or direct message to discuss the matter instead of posting this response publicly, but your customer support decided to follow up on this post instead. Considering that I sent a message directly to your website with my contact info, I find the handling of this unprofessional and will not be recommending your company.

Contacted Matt to make a shower faucet workable. I only have one shower and in this weird world, I can't go to the gym or anything. He problem shot with me and came out twice to provide a workable solution. Now I am going to have him redo my whole bathroom once we can leave the house.

Highly recommended

Hire Mike when you need a plumber. Great trades people are often hard to find and Mike is great. While I am not a plumber, I know enough about the trades to know quality work. I first used his service when I needed to add a sewer line. I got 3 bids and his was the lowest, and his work was excellent. I live in an 80 year old house in a wooded area. So occasionally the sewer's back up and Mike always gets the repair done quickly and at a very fair price (which just happened).

Very good company on time reasonable pricing and they speak Spanish, yeah! My grandma like the service so I was happy thanks Absolutely Clear plumbing and Chuck! gracias amigo!!!

Kevin and his men are professional, polite and Freaky Fast!Just moved to Park Ridge from California with my wife and kids. We decided to stay in the basement while we did upstairs renovations. I called Kevin(the boss) on a the Sunday it decided to rain in my basement with water coming out of the main floor toilet. Yup, serious inconvenience.Kevin answered and was on site fast. Found the main line had sheared apart. Kevin and his men had permits and equipment the next morning. Repairs were complete the next day, Freaky Fast! Kevin also took time for questions and some other sump repairs to be sure we are move in ready.