Best Drain Unclogging in Chicago IL

I’d like to express my gratitude towards the two gentlemen Bob and Santos for doing an amazing job! They were in and out and executed all of my plumbing issues! I appreciate their work ethic ??

Not good fishy business

Came early same day as I called, super professional very quick, answered all my questions on how to maintain following the job! Thank you

Patrick himself showed up more than on time to check out my water heater. Not only did her look at the water heater and determine that I was almost ready for another, he looked at my toilet and faucet and assessed the situation for both. He is friendly and honest, and he explains everything in layman's terms, which I so appreciate. He even made time to visit my friend who lived three blocks away to unclog her kitchen drain. My friend was sooo happy which made me so happy. He is quite the guy, as well as great at his trade. Please do not confuse him with other A-1 Patrick Plumbers. He is definitely a cut above the rest and then some!

Joe came in and quickly was able to unclog our drain and clear our piping. He also offered potential improvements for future fixes, which was helpful to know in case any other problems arise. Very friendly and professional, would definitely recommend his services!

Horrible:
- Arrived very late. Service was scheduled for 10am, and they didn't arrive until 12pm. No time window was provided, either
- Unresponsive. The manager was supposedly always in a meeting and couldn't answer the phone
- Lack integrity. While the plumber was present and had already inspected the issue, I was told a repair would require switching a standard Chicago faucet. An hour later, the story was switched to needing a special order faucet

Great company to call if you have a problem with your plumbing. Seriously. They’ve been around a long time & their experience shows. I will definately call next time.

Sadly I cannot give zero stars. Anywho, our dishwasher was clogged and the pump sounded to be overworking. This led to a bad smell in the dishwasher after use and standing water, not to mention it wasn't drying the dishes either. All of this was explained on the phone to DP&S as well as telling them no additional water damage or issues near the dishwasher or sink existed.They disregard all initial information given to them and send out a guy who does absolutely nothing besides corroborate what we had already told them. All he does is give us the name of someone that can fix it.We are then charged $75 a couple days later via a mailed invoice. I call in and talk to Bonnie. I explained my situation and that I think it's unreasonable for me to have to pay. I do this in a calm, professional manner as a way to hopefully get to a resolution that works for both sides. Bonnie responds with Oh, so you don't want to pay?!?! and then promptly hangs up.Unbelievably terrible service and just mean-spirited, unprofessional people. DO NOT USE THEM UNDER ANY CIRCUMSTANCE. Bonnie, I hope your day ends better than it started. Cheers.UPDATE: owner's response back is all you need to know. Good day to you.