Best Clogged Drains And Sewers in Chicago IL

Vanguard was very quick to respond to an urgent plumbing problem in my kitchen and utility area. They quickly diagnosed the problem and executed a solution that caused minimal disruption to our home. Thank you Vanguard!

Chuck has beautifully navigated two large projects for my organization's plumbing needs. He listens carefully, offers creative vision, is very fair in pricing, and conscientious with scheduling. I highly recommend Chuck and Apex.

Boomer, as well as every guy who was here helping, is simply amazing! He is professional, skilled, and on top of that, extremely kind. I trust and respect him and his team. I can’t recommend him enough. Blanton is a great company because of their knowledgeable, friendly and trustworthy staff. I had to have major pipe work done and they did all they could to make me and my family feel comfortable during the entire process. The office staff was also friendly and courteous. I am a loyal Blanton customer!!! Thanks Boomer and team!!!!! I’ll sort of miss you all! :)

I thought working with Apex was the best option after reading all the positive reviews, but that was a costly mistake. I called them for two things, to fix a leaky gas shut off valve to our furnace and to install a flue pipe from our water heater out to our chimney

The technician said he couldn't fix the shut off valve and had to use a new one, which was fine. It was a small part and the cost was more than I had expected but I went along with it. The flue pipe is the project that infuriates me more. He said he could do the project and gave me a quote of almost $800. (I'm just going to round up) I thought that would include a liner that would go up our chimney in order to properly ventilate out. He went out to buy more material, came back, and got to work. I gave him his space to work and didn't supervise.

Once he left and I inspected the work, I had instant regret. I had paid for something that looked like a handyman job and did not look professional at all but at least we were safe from inhaling any exhaust.

Today, I had another professional company come out to install a new water heater. They informed me that there is no properly installed liner and that all the exhaust is traveling up and has nowhere to go but to come back down. We have to properly have the chimney lined and then they can install the new tank. So now, I will have to undo the work that the APEX technician did and have it done right. I'm especially infuriated because this is a safety issue. We've been inhaling exhaust for the past three months without even knowing it! I would seriously consider using another company when it comes to issues with furnace and water heaters.

In response to Apex support’s comment:
“Apex took you out of your dangerous situation and can not be responsible for the condition of your water heater or chimney.”

Connecting a flue pipe to an unlined chimney is not fixing a problem and does not take us out of a dangerous situation. Also, I did not blame Apex for the condition of my water heater or our chimney, my comment is about the work itself and service.

Had the technician recommended for me to have our chimney lined first, I would have done that considering it was October and the weather was more suitable for that type of work. Instead your technician had no qualms about moving forward, charged us an inexcusable amount of close to $800 to add a flue pipe to an unlined chimney, which does nothing to fix our problem. (photo attached)

He also said our water heater was a 20 gallon heater and gave me the impression that it was in worse condition than it is. He also said he could install a new water heater (apparently he thought it was OK to install a new heater without a liner) but I had my misgivings about having any additional work done.

Our water heater is actually a 40 gallon, and the new technician Im working with assured me that while our heater is old, it’s a good brand and will fortunately last until we do the proper repairs to our chimney. His words were more or less, if you’re going to do the job, let’s make sure we’re doing it right.

In addition, I would have much rather preferred a phone call or direct message to discuss the matter instead of posting this response publicly, but your customer support decided to follow up on this post instead. Considering that I sent a message directly to your website with my contact info, I find the handling of this unprofessional and will not be recommending your company.

Morning Noon Night came out today after we called them last night because water was leaking through our wall behind the shower in our basement and the toilet wouldn’t flush. They came over exactly when they said, addressed the issue and determined a large part of it was an ejector pump failure. Ryan came back with all the parts he needed within a few hours, replaced the pump AND unclogged the drain for a really good deal.I’d also like to make comment on Ryan personally as well. I know very little about plumbing but I hate not understanding what’s going on. Ryan walked me through exactly what the problem was, and even demonstrated what was going on and what he would do to fix it. He wasn’t patronizing or rushed - he took the time to help me understand what was happening. I want him on call for me any time there’s an issue. Astounding service.

I paid $95 to John to diagnosis my sewer gas smell in my house which can be hazardous. He did not provide a diagnosis for what my issue was, mainly gave me a bunch of “maybe it’s this” or “maybe it’s this” or your house is just old and your going to have to replace the whole main pipe through the house resolve the issue. This was all in a span of 15 min and I gave $95 for this service call, so basically was left with more questions than answers. I even started to question my career choice, and thought about going into plumbing business and tell 9 out of 10 people what he said and make a quick $95 in 15 min. On the contrary, with Kennedy Plumbing located in Alsip, they were able to come in and find out what was going on and why I was getting the smell. They found out it was the P trap in the ground and gave a few options and how I can contain the smell until I’m ready to do the repair. Again, I highly recommend Kennedy plumbing!