Best Schedule Service in Chesapeake VA

Aron was very nice, very professional, and explained everything to me. I appreciated his input.

Terrible experience from the beginning to the end. They installed a new unit in our house 3 and 1/2 years ago. We have had nothing but problems ever since. We have had issues each year with the unit. For the first three years of problems, we were not charged for parts or labor because we were told it was under warranty (Of course, we could not verify because they never gave us our warranty documentation). After 3 years, the company is all of the sudden charging us for labor and claiming that all of the other invoices were incorrect in taking off labor. Of course we have no documentation to verify, so it seems they are charging us what they want, when they want. They have been out multiple times this year and fixed multiple parts and the unit still didn't work properly. They eventually determined after all of the other repairs that this less than four year old unit is dead. The technician would plan a time to meet someone at the home and on multiple visits did not show up at the right time or date. The final work order was very misleading. One of the line items was to replace the compressor. The notes indicated that the compressor was cover under a parts warranty. So it appeared that the compressor line item (nearly $1500) would be covered under warranty. After CALLING to discuss with Raymond Walsh, he EMAILED us back claiming that we understood everything prior to authorizing work. He was very rude and insinuated that we were trying to not pay for the completed work. He threatened collections...all of this before discussing our confusion with us over a phone call. There were other frustrating details...too much to write down! Rude crooks if you ask me.

I called Cecilia's Home Repair to get an estimate for work on a balcony that was the suspect of water issues. Nobody would know what the real damage would be until it was taken apart and they did a great job. Robert did a quick and efficient job of removing the old balcony and replacing the wood boards and railing with polywood and vinyl. He also removed the old sliding glass door (nonstandard size), replacing it with a new one, and repairing the exterior/interior of the wall. There was significant water damage from the previous balcony not being installed correctly so choosing Cecilia's to do the work was a great investment for our home, extremely pleased with how everything turned out!

Dave did excellent work for us during a time of desperate need. We came home to a pipe burst and he was able to come to our rescue promptly and fixed the pipe immediately. He does excellent work and takes his time to make sure it is done right. He is very knowledge and able to answer our questions with confidence. Will be using for all plumbing needs!

This company was great! Although I have a home warranty, they could not find a contractor who could work on an Apollo unit. I had to outsource and called A-1 American as I knew they could. They came out on Friday before the holiday and was back out on Tuesday for install. Kevin and James came out to find out what the issue was and checked everything. Marcus and James were back on Tuesday for install. They stayed until they knew it was working. It was 92 in the house and thanks to this company and the teams, we now have AC. I also have to give a shout out to Meg for her working with us to get the team out sooner rather than later. Thank you A-1 American!! You rock!!

We recently bought a 100 year old home with a very complicated heating system, a mix of original cast iron radiators alongside hydronic baseboard heat and all poorly laid out. Johnnie arrived right on time, then patiently went about trying to understand this maze piece by piece. He was amazing, thorough, honest and committed to finding the solution. We cannot recommend him enough.