Best Outdoor Plumbing System Repair in Chesapeake VA

This company is very professional, affordable and helpful. Analyzed the problem and fixed it at a really good price. They came to our home three different occasions and they all were good plumbers. It’s hard to find a company that is honest, experienced, and reasonably priced. My husband was impressed and he has years of experience dealing with dishonest contractors and plumbing companies.

If I could rate lower than one star, I would. The customer service, technician work, and company communication has been deplorable - the worst company I've PAID for a service to date. It's been 6 months since the installation of our new ($7.8k) unit and it still hasn't passed city inspection. Our original technician continues to send other sub-contractors in his place who never show up prepared, disappear for hours, and all the while the company receptionist doesn't seem to know who they are or where they are. Despite multiple attempts to contact management - we always get excuses. Based on reviews I have to believe this company does complete the job some of the time correctly - so did we just get stuck with a bad technician who sub'd out his work to whomever was free? I would caution anyone in need of a new unit to do your research before contracting this company. We will be getting our 3rd city inspection in the coming weeks...

Sean was great. He was friendly, professional and efficient. I highly recommend Norfolk Plumbing.