Best Water Softening Services in Charlotte NC

Had a tankless water heater installed. Their work was diligent and thorough. Pricing was fair and honest. Included everything and then. Matthew and Lazlo were excellent and explained everything when I had questions.

For a few weeks I had been trying to get someone to pump out my septic tank; but everyone was booked or did not have enough hose on there trucks. All of the sudden, I had sewage backing up into my shower and tub, and no toilets were not usable, and I had 6 people in the home, and now it was the WEEKEND! Because of all the rain I needed a truck that had EXTRA HOSE so they could reach my tank without going onto the yard! Also, I did not know it yet, but I was going to need a plumber. In a happy mistake, I called a company that put in Septic tanks (Alternative Septic Services), and the owner of that company highly recommended AAA City Plumbing. AAA was able to take care of it all on the same day; which was a weekend, at a very good price and with excellent customer service. First, I dealt with Alexandria on the phone, who was not only professional, but was kind and understanding about how stressful of a
situation I was dealing with. She was able to get someone to come that very day and pump out my septic tank. Next, was Kyle the pump operator, who was not only polite, but did a quick and thorough job of taking care of the septic. Kyle had to inform me that something was preventing sewage from entering the tank, so the house was still backed up. So last,Ted, the plumber on call from AAA, came out to my house that very night. He worked non-stop from about 11:30PM to 3:30AM, but he finally had to do a temporary fix to make it usable for us until he could come back. When he came back he was here from about 3:00PM to after 10;30PM. He is beyond hard working! He does not give up! He was professional, answered all my questions and was very calm. I cannot say enough great things about Ted!

Great service by the guy who did the work. The trouble was that they said initially they's come between 10:30 am and 12:30 pm. He showed up at 5:00 pm and the guy did a great job but left around 7:30 pm.