Best Troubleshooting in Charlotte NC

We just got service from IRV plumbing for our hot water heater. Tony came out after hours and he went above and beyond. He walked us through safety measures that we did not know we needed. Thank you Tony, you will be recommended to our friends. Best customer service we have ever had.

Good experience & reasonable price for the work & will use them again if we have another plumbing issue in the future.

We used them to replace some toilets and put in a new shower for us. Everything along the way went wrong, but they fixed what they said had gone wrong. Afterwards we realized what a poor job they had done. The shower wasn’t installed correctly, the window is partially blocked, the caulking was terrible, and the the shower they recommended to install is not what they said it would be. We called multiple times to have them fix the caulking because it was hard to clean the brand new shower. They never responded. The shower they installed is not an improvement, other than it doesn’t leak. It is harder to clean than my old shower, so I wish I had not gone with their recommendation.